Job Overview
We are a service company that supports coffee and cafe equipment. We are looking for someone who is able to coordinate service for our clients by receiving calls and assisting with administrative duties (Invoicing, estimates, follow-ups, etc).
Duties
- Greet clients with professionalism and courtesy
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments and maintain calendar management for staff and clients
- Perform data entry, filing, and maintain accurate records
- Handle correspondence via email, mail, and phone with excellent phone etiquette
- Assist with bookkeeping tasks using QuickBooks
- Proofread documents for accuracy and clarity before distribution
- Provide customer support by addressing inquiries promptly and professionally
- Perform clerical duties such as photocopying, scanning, and document preparation
- Support personal assistant tasks as needed, including task prioritization and time management
Experience
- Prior experience as a barista or similar cafe setting is required.
- Familiarity with front desk operations and multi-line phone systems essential
- Demonstrated organizational skills with the ability to manage multiple priorities efficiently
- Strong customer service background with excellent communication skills and professional phone etiquette
- Proven ability to handle clerical tasks such as proofreading, filing, and calendar management effectively
Pay: $22.35 - $28.12 per hour
Benefits:
- Paid time off
- Parental leave
People with a criminal record are encouraged to apply
Work Location: Hybrid remote in Anaheim, CA 92807
