Position Overview
Twine Event Collection is seeking a highly organized and hands-on Rental Operations & Event Logistics Manager to support the day-to-day coordination of our event rental business. This role focuses on rental bookings, inventory coordination, delivery logistics, staff scheduling, warehouse organization, client communication, and on-site event execution.
The ideal candidate is detail-oriented, proactive, comfortable managing moving parts, and able to balance administrative responsibilities with hands-on event and warehouse work. This position helps ensure that rental orders are accurately prepared, delivered, installed, retrieved, and maintained.
Key Responsibilities
Rental Operations & Administration
- Manage rental orders from initial inquiry through final event completion.
- Communicate with clients, planners, venues, and vendors regarding rental needs, timelines, logistics, and event details.
- Prepare and maintain event schedules, delivery timelines, packing lists, and internal checklists.
- Coordinate box truck rentals, delivery routes, loading plans, and transportation logistics.
- Process rental bookings, invoices, payments, and related administrative records.
- Track staff availability, event assignments, hours, reimbursements, and scheduling needs.
- Identify operational needs related to inventory, warehouse flow, vehicle logistics, and facility organization.
Inventory & Warehouse Management
- Maintain accurate rental inventory records and catalog information.
- Review event item lists to ensure all rental pieces are accounted for before and after events.
- Organize, inspect, clean, and prepare rental items for upcoming events.
- Track missing, damaged, or repair-needed inventory.
- Perform or coordinate basic furniture maintenance, refinishing, touch-ups, and minor repairs.
- Support warehouse organization and storage systems to improve efficiency and reduce loss or damage.
Event Logistics & On-Site Management
- Oversee loading, transport, setup, breakdown, and return of rental inventory.
- Drive or coordinate box truck pickup and delivery as needed.
- Read and interpret layout diagrams, floor plans, and item lists.
- Serve as the on-site lead for rental setup and breakdown.
- Delegate tasks to event staff and ensure team members understand their responsibilities.
- Conduct final walkthroughs to confirm rental setups are complete, polished, and aligned with client expectations.
- Troubleshoot event-day logistics in a calm and professional manner.
- Coordinate with planners, venue staff, vendors, and internal team members during events.
Team Coordination
- Assist with interviewing, onboarding, training, and supervising event staff.
- Schedule team members for warehouse work, deliveries, setups, breakdowns, and event shifts.
- Provide on-the-job training during live events and warehouse operations.
- Communicate expectations clearly and help maintain a professional, reliable team environment.
- Support safe lifting, loading, transport, and handling practices.
Client & Vendor Communication
- Serve as a primary point of contact for rental-related questions and logistics.
- Maintain professional communication with clients, wedding coordinators, venues, and vendor partners.
- Attend meetings, walkthroughs, or tastings as needed to support rental planning.
- Help ensure a smooth and positive client experience from booking through event completion.
Qualifications
- Experience in event rentals, event production, logistics, hospitality, operations, or a related field preferred.
- Strong organizational and time-management skills.
- Ability to manage multiple events, deadlines, and logistical details at once.
- Comfortable working both independently and as part of a team.
- Strong written and verbal communication skills.
- Ability to lead crews during setup, breakdown, loading, and delivery.
- Comfortable using scheduling, invoicing, spreadsheet, or business management software.
- Valid driver’s license required; experience driving box trucks or larger vehicles preferred.
- Ability to work weekends, evenings, late nights, and seasonal event hours as needed.
Physical Requirements
- Ability to lift, carry, load, and move furniture and event rental items.
- Ability to stand, walk, bend, lift, and work on-site for extended periods.
- Comfortable working in warehouse, outdoor, venue, and event environments.
- Ability to safely load and secure rental items for transport.
Ideal Candidate
The ideal candidate is dependable, organized, calm under pressure, and comfortable coordinating event logistics from planning through completion. This person should enjoy hands-on work, problem-solving, leading small teams, and helping ensure every rental order is executed accurately and professionally.
To Apply
Please submit your resume and a brief note describing your experience with event logistics, rentals, operations, warehouse coordination, or team management to [email protected] and [email protected]
Pay: $25.00 - $35.00 per hour
Work Location: In person
