Schedule: Thursday, Friday, and Saturday Nights
Shift: 11:00 PM – 7:00 AM
We are seeking a dependable, detail-oriented Night Auditor to join our team. The Night Auditor is responsible for providing exceptional guest service during the overnight shift while completing the daily audit and ensuring the property's operations run smoothly.
- Welcome and assist guests with check-in and check-out.
- Answer phone calls and respond to guest inquiries in a friendly and professional manner.
- Complete the nightly audit and balance all daily transactions.
- Prepare and distribute daily reports.
- Process reservations and update guest information as needed.
- Handle guest requests and resolve concerns promptly.
- Ensure the front desk and lobby remain clean, organized, and guest-ready.
- Follow hotel safety and security procedures during the overnight shift.
- Communicate important information to the morning management team.
- Previous hotel front desk or customer service experience is preferred but not required.
- Strong computer and organizational skills.
- Excellent communication and customer service abilities.
- Ability to work independently and make sound decisions.
- Reliable, dependable, and punctual.
- Must be able to work overnight shifts every Thursday, Friday, and Saturday.
If you enjoy providing excellent guest service and working in a fast-paced hotel environment, we encourage you to apply.
