State of New Hampshire Job Posting
Revenue Administration
Collections Division
109 Pleasant Street
Concord, NH 03301
Compliance Officer II
$25.40/hour - $34.14/hour
*See total compensation information at the bottom of announcement.
The State of New Hampshire, Revenue Administration, Collections Division has a full-time vacancy for 13-1040 Compliance Officers-4
Summary:
To organize and maintain the receipt, accountability, and closure of tax cases assigned to the Collection Division, Department of Revenue Administration.
YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
Other information:
MINIMUM QUALIFICATIONS:
Education/Experience: Bachelor's degree and 1 year of experience OR equivalent combination of 5 years of education and experience after completion of high school. Education and experience must be in accounting, auditing, business administration or a related field and have experience in the preparation, maintenance and the collection of financial accounts, inspection or investigatory work.
License/Certification: Valid Driver’s License
Other Requirements: None
Trainee Option: Candidates with an equivalent combination of 4+ years of relevant education and experience after completion of high school may be considered and hired in ‘trainee status’ for this position.
PREFERRED QUALIFICATIONS:
1. Knowledge of accounting principles and tax collection procedures, including methods and information sources used to locate taxpayers.
2. Skilled in report writing and presenting findings.
3. Ability to initiate and complete tax collection actions and conduct investigative work, including the use of confidential informants. Capable of interpreting state tax statutes and accurately calculating delinquent taxes.
4. Experienced in interviewing business representatives, banking officials, attorneys, and law enforcement personnel.
5. Demonstrated ability to build and maintain effective working relationships with the public.
AFTER-HIRE REQUIREMENTS: None
CAREER ADVANCEMENT OPPORTUNITIES:
In-Band Advancement Available: Yes No
Criteria: None
Broad Group Level Advancement Available: Yes No
Criteria: None
DISCLAIMERS:
The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.
When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.
Responsibilities:
DETAILED TASKS (AGENCY/POSITION-SPECIFIC):
Collect delinquent taxes, interest, penalties and fees assessed by the Department primarily through telephone and in-person contact at the office, or in the field.
Identity and collect delinquent returns for Meals & Rentals, Business Enterprise, Business Profits, and Interest & Dividends.
Negotiates payment arrangements and settlements with taxpayers and reviews with Collection Supervisor, prepares appropriate documents for Director review, approval, and taxpayer signature. Analyze financial statements including but not limited to bank statements, profit and loss statements, cash flow statements, income statements and federal returns to determine financial ability of taxpayer.
Counsel taxpayers on the different tax law requirements. This function includes enforcement through onsite compliance checks of the licensing programs (M&R and Tobacco) administered by the Department and the Department’s ongoing taxpayer assistance program. Protect state tobacco tax revenue through retail inspections, seizure of contraband cigarettes, and examination of documents. Conducts compliance checks to ensure taxpayer compliance with the tax laws. Reviews taxpayer books and records including cash receipts, POS reports, cash register tapes, and guest checks. Refers cases to the Audit Division for future audits or transferee liability.
Analyzes accounts remaining outstanding after following all standard collection procedures to determine if assets exist which secure the outstanding taxes, the account should be referred for out of state collection agency follow-up or the account should be deemed uncollectible due to business failure, insufficient personal income and/or further follow-up expense would exceed the projected recovery. Initiate and conduct asset and title searches to locate any real or personal assets upon which collection action can be initiated. Recommend collection action such as liens, distraints, property tax sales, license revocation and license denial.
Develop a working understanding of the RSA’s used in the collections and enforcement of taxes administered by the department. (RSA 21-J, RSA 78-A, RSA 80, RSA 292-305-A, AND RSA 454, etc.)
Answers the division telephone queues and assists taxpayers with their accounts. Maintains taxpayer case files with up to date status information through the use of Department information systems. Complies with the division’s record retention and destruction policy.
Maintains strict adherence to the departmental laws and regulations pertaining to confidentiality of all tax information obtained from records, files, tax returns, and departmental investigations.
Uphold the Department's core values of respect and teamwork.
Demonstrate behavior consistent with the Department's Code of Respect in the Workplace.
For further information please contact Pat Campbell, Collections Supervisor, Collections Division at Pat.
[email protected] or ( 603)230-5907
*TOTAL COMPENSATION INFORMATION
The State of NH total compensation package features an outstanding set of employee benefits, including:
HMO or POS Medical and Prescription Drug Benefits:
The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.
See this link for details on State-paid health benefits:
https://www.das.nh.gov/hr/benefits.aspx
Value of State's share of Employee's Retirement: 12.87% of pay
Other Benefits:
- Dental Plan at minimal cost for employees and their families ($500-$1800 value)
- Flexible Spending healthcare and childcare reimbursement accounts
- State defined benefit retirement plan and Deferred Compensation 457(b) plan
- Work/life balance flexible schedules, paid holidays and generous leave plan
- $50,000 state-paid life insurance plus additional low-cost group life insurance
- Incentive-based Wellness Program (ability to earn up to $500)
Total Compensation Statement Worksheet:
https://www.das.nh.gov/jobsearch/compensation-calculator.aspx
Want the specifics? Explore the Benefits of State Employment on our website:
https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf
https://www.das.nh.gov/hr/index.aspx
EOE
TDD Access: Relay NH 1-800-735-2964
