Attention Lead Care Managers and Patient Care Coordinators: Your Next Career Move Starts Here!
Are you passionate about improving the lives of individuals facing behavioral health challenges? If so, we want to hear from you!
CSL Staffing is offering an EXCELLENT Temp-to-Hire opportunity for a highly driven, caring Lead Care Manager (LCM).
Schedule: Full-Time, Monday-Friday, 8:30 AM - 5:00 PM Temp-to-hire
PAY RANGE: $25.00 - $26.00 per hour
Location: Sacramento, CA 95815
Bilingual in Spanish is preferred
Role Overview:
As a Lead Care Manager (LCM), you will:
- Develop personalized care plans and coordinate member services.
- Collaborate closely with members and families to ensure they receive necessary medical treatment and support.
- Consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively.
- Provide emotional support, resolve administrative issues, and ensure timely access to care.
Key Responsibilities:
- Conduct assessments and screenings to determine clients' needs and develop appropriate treatment goals.
- Monitor clients' progress and adjust care plans as needed for optimal outcomes.
- Maintain accurate and timely documentation of client interactions and treatment plans.
- Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers.
- Maintain empathy and professionalism while contacting members and families.
- Meet members in person once per month (or more frequently as needed).
Requirements:
- Valid California driver’s license and vehicle insurance.
- High school diploma or GED.
- Minimum of 1 year experience in case management, member care, customer service, call center, or related fields.
- Excellent communication, interpersonal, customer service, and organizational skills.
- Proficient in computer skills for documentation, email, and chat support.
- Ability to work independently and collaboratively in a team.
- Strong multitasking, organizational, and attention-to-detail skills.
- Ability to utilize resources effectively for problem-solving while maintaining composure under pressure.
- Proficiency in speaking, reading, and typing in both Spanish and English.
Upon direct hire of role, employee must successfully pass drug test and background check.
Additional Details:
You will be expected to meet with your members once a week or more, with efforts to group caseloads within the same zip code or as close as possible. Lead Care Managers can manage their in-person visits by location, including clinics, homes, public places, etc.
If you meet these qualifications and are eager to advance your career while working with a dedicated team, we want to hear from you!
Pay: $25.00 - $26.00 per hour
Application Question(s):
- Do you have a valid California driver's license, reliable transportation, and current auto insurance?
- Tell me about your healthcare, case management, or customer service experience.
- Are you available to work Monday–Friday, 8:30 AM–5:00 PM and travel throughout the Sacramento area?
Work Location: In person
