Inside Sales & Lead Follow-Up Specialist (Part-Time)
Industry: Residential & Commercial Painting | Restoration Services
Job Summary:
Established painting and restoration contractor seeking an experienced Inside Sales & Lead Follow-Up Specialist to help convert incoming leads into scheduled estimates and long-term customers.
This is not a cold-calling position. You'll be contacting warm leads and past customers already in our CRM, following up on inquiries, nurturing relationships, and scheduling appointments for our estimating team.
The ideal candidate is confident on the phone, highly organized, and understands how consistent follow-up drives sales.
Responsibilities Include:
- Contact warm leads from our CRM by phone, text, and email.
- Follow up with homeowners, HOA board members, and property managers.
- Schedule estimates for our sales team.
- Maintain accurate CRM records and notes.
- Track lead progress and ensure timely follow-up.
- Re-engage past customers for new painting and restoration projects.
- Coordinate with the sales team to maximize lead conversions.
- Represent our company professionally in every customer interaction.
Pay
Schedule
- Part-time (15 hours per week)
- Monday, Wednesday & Friday
- 10:00am to 3:00pm
Required Qualifications
- Minimum 2 years of inside sales, appointment setting, customer service, or lead management experience.
- Experience working with Homeowner Associations (HOAs).
- Experience using CRM software
- Comfortable speaking with homeowners, board members, and decision-makers
- Excellent phone etiquette and communication skills.
- Strong follow-up and organizational abilities.
- Ability to work independently with minimal supervision.
- Experience with property management companies or community associations.
- Experience in painting, restoration, roofing, construction, or home services.
We're Looking for Someone Who Is
- Friendly and professional
- Organized and detail-oriented
- Comfortable making outbound calls
- Persistent without being pushy
- Customer-focused
- Dependable and self-motivated
What You'll Enjoy
- Flexible part-time schedule
- Supportive team environment
- Established company with quality leads
- Opportunity to grow as the company grows
- No cold calling—work with warm leads and existing customer relationships
Pay: $20.00 per hour
Benefits:
Application Question(s):
- Please list a few upcoming dates and times you are available for an interview
Experience:
- Inside sales: 2 years (Required)
Language:
- Fluent English (Required)
Work Location: In person
