*Office is located in Clinton Township*
RESPONSIBILITIES
- Generate Sales Opportunities: Make high-volume outbound calls to prospective customers and existing leads to identify interest in State Farm Insurance products and services.
- Qualify Prospects: Engage prospects in conversation, gather required contact and quote information, and accurately complete quote sheets for licensed team members.
- Follow Up Consistently: Conduct timely phone and text follow-up with leads, previous prospects, and marketing opportunities to keep the agency’s sales pipeline active.
- Maintain Accurate Records: Document prospect information, conversations, follow-up activity, and outcomes accurately in agency systems.
- Support Agency Growth: Meet daily activity and qualified-opportunity goals while continuously creating new opportunities for the agency’s licensed sales team.
QUALIFICATIONS
- Confident Communicator: Comfortable initiating conversations with people over the phone and communicating in a friendly, professional, and persuasive manner.
- Driven & Resilient: Self-motivated, goal-oriented, and able to remain positive and persistent in a high-volume outbound calling environment.
- Professionalism: Maintains a professional demeanor, demonstrates good judgment and integrity, and represents the agency appropriately in all customer interactions.
- Organized & Accountable: Able to accurately gather information, manage follow-up activity, stay organized, and consistently meet daily expectations.
- Coachable: Open to feedback, willing to practice and improve communication skills, and motivated to develop professionally.
- Experience: Previous telemarketing, call center, customer service, or sales experience is preferred but not required.
Build Your Future
At the Tomica Hodge Insurance Agency, we believe a career should provide more than a paycheck—it should create opportunities for personal growth, professional development, financial success, and leadership.
Our mission is to develop knowledgeable insurance professionals who serve customers with excellence while continuously growing in character, confidence, and leadership.
We are building a team of people who want to grow, contribute, and take ownership of their future. Whether someone joins our agency at the beginning of their career or with years of experience, our goal is to create an environment where people can develop their skills, discover their strengths, and build a meaningful career.
Whether your dream is to become a top producer, lead a team, own a business, or become a State Farm agent, this agency exists to help you build your future. Our success is your success.
If you can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
