Overview
Join a dynamic healthcare environment as a Doctor Office Front Desk Specialist! In this vital role, you will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your energetic and professional demeanor will help coordinate daily clinic operations, manage patient interactions, and support medical administrative functions with precision. This position offers an exciting opportunity to be at the heart of patient care, providing essential clerical and administrative support to ensure efficient clinic flow.
Duties
- Greet patients and visitors warmly, providing excellent customer service while managing check-in and check-out processes
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification using systems like Epic, Meditech, Athenahealth, or Dentrix
- Schedule appointments efficiently utilizing medical scheduling software; manage multi-line phone systems with professionalism and courtesy
- Maintain accurate medical records by updating EMR (Electronic Medical Records) systems such as eClinicalWorks review documentation for completeness and accuracy
- Support clinical staff by preparing patient charts
- Manage office supplies, filing systems, and medical records organization to ensure compliance with HIPAA regulations
Experience
- Prior experience working in a medical office or clinic setting is highly preferred
- Strong knowledge of EMR/EHR systems eClinicalWorks,
- Demonstrated proficiency in insurance verification, and documentation review
- Excellent computer skills
- Bilingual abilities are advantageous to serve diverse patient populations effectively
- Proven customer service skills combined with phone etiquette expertise in handling multi-line phone systems
- Previous clerical or administrative experience in a healthcare environment ensures smooth onboarding into this fast-paced role
This role is an excellent fit for motivated individuals eager to contribute to quality patient care through exceptional front desk support. We value energetic team players who thrive on organization, accuracy, and delivering outstanding service. Join us to be part of a dedicated team committed to making every patient visit positive and efficient!
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
