Essential Functions:
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Ensure that the guest is the #1 priority and that every guest is treated accordingly.
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Manage the first 5 Moments of Magic:
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The bakery case has attractive and fresh products
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The bakery case is well stocked and pleasing
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Appropriate signage identifies bakery products
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Your guests are attended to in a timely manner and provided with superior service
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Invite guests back and pass out coupons/information
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Communicate with Bakery Department Lead.
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Maintain a pleasant working relationship with entire Country Store staff.
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Keep department cases and display areas stocked and the product rotated according to product standards.
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Attend to counter to assist guests with product selection, packaging, questions and any other requests.
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Maintain department product displays and signage.
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Maintain cleanliness and organization of work station and surrounding areas.
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Sample department products to guests.
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Take orders and place the orders in the appropriate spot.
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Be aware of new products and their placement.
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Maintain tidy storage and supply areas.
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Document product transfers, waste and spoilage using appropriate forms.
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Practice safe use of tools and equipment required by the position.
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Wash dishes and utensils when necessary.
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Slice and package bakery breads.
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Follow all guidelines and procedures outlined in department and health and safety manuals and as set by the management team.
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Performs other duties as needed or assigned.
Physical/Visual Activities or Demands
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While performing the duties of this job, the employee is regularly required to stand, walk, climb, stoop and crouch, push, pull, reach, grasp, feel, talk and hear.
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Generally light physical effort. The employee is required to lift more than 50 lbs. rarely and/or 5 to 25 lbs. occasionally.
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Specific vision abilities required by this job include clarity of vision at a distance of 20 inches or less with the ability to judge distance and space relationships along with adjusting the eye to bring objects into sharp focus.
Environmental/Atmospheric Conditions: Environmental and atmospheric conditions commonly associated with the performance of the functions of this job. Good working conditions.
Knowledge: Job requires a high school diploma or GED; previous customer service experience preferred.
Skills and Abilities: This may be representative but not all inclusive of those commonly associated with this position.
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Ability to apply common sense understanding to carry out instructions, which are furnished in written and oral form.
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Ability to deal with problems involving standard and nonstandard situations.
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Ability to communicate and work well with others.
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Commitment to superior guest service.
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Proven organizational and multi-tasking abilities.
