Company Overview
<E. L. Walters Air Conditioning and Heating Inc. has been serving the Tri-State area for over 43 years, dedicated to delivering exceptional heating, ventilation, air conditioning, refrigeration, and commercial restaurant services. Our team is committed to excellence, safety, and innovation, ensuring our customers receive top-tier solutions backed by extensive training and cutting-edge technology.
Overview
We are seeking a dynamic Dispatcher and Administrative Assistant to join our energetic team! This role offers a fantastic opportunity to coordinate logistics efficiently while providing vital administrative support. You will be managing dispatching tasks, maintaining communication flow, and supporting daily office functions to keep our service teams running smoothly. If you thrive in a fast-paced environment and possess excellent organizational and communication skills, this position is perfect for you!
Duties
- Coordinate and dispatch service technicians using transportation management systems and GPS technology to ensure timely customer service.
- Manage incoming phone calls with professionalism, utilizing multi-line phone systems and phone etiquette to address inquiries effectively.
- Schedule appointments, prioritize urgent requests, and optimize routes for fleet management using ClearPath GPS system.
- Maintain accurate data entry records related to dispatching, shipping & receiving, and logistics operations through ESC by Fieldedge system.
- Support parts department by entering P.O.s, sourcing pricing, and tracking shipments,
- Assist in administrative tasks including filing, document management, and correspondence to support overall office efficiency
Skills
- Strong knowledge of dispatch management systems.
- Proficient with GPS technology and mapping tools, and routing technicians efficiently.
- Excellent communication skills with the ability to handle multi-line phone systems professionally.
- Demonstrate organizational skills with attention to detail in data entry and record keeping.
- Experience with purchasing a bonus.
- Analysis skills for optimizing routes and scheduling service calls. Familiarity with office procedures operations.
- Ability to multitask efficiently while maintaining high levels of accuracy in a fast-paced environment.
Join us in this exciting role where your organizational prowess and logistical expertise will directly contribute to our continued growth! We value proactive problem-solvers who are eager to make an impact every day—help us keep things moving smoothly!
Pay: $17.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Dispatch/Office: 1 year (Preferred)
Ability to Commute:
- Evansville, IN 47725 (Preferred)
Work Location: In person
