They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we’re in the business of serving those who serve our guests. Whether you’re designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we’re all in good company.
What You'll Do - You'll Make the Moment
The Regional Vice President, Restaurant Operations is responsible for the operational, financial, and people performance of an assigned region (typically 55–75 restaurants). This leader drives consistent delivery of excellent food quality, outstanding guest experiences, and strong financial results while continuously simplifying operations and growing the business. The role leads and develops District Managers, partners cross‑functionally, and serves as a change agent for enterprise initiatives that improve the Guest and Employee experience.
This role leads the Midwest and West Coast regions. Candidates should be located in or be willing to relocate to this geographic area.
Operational & Financial Performance
Own operational and financial performance for the assigned region, consistently optimizing sales, profitability, cost control, and overall business results.
Food, Guest Experience & Brand Standards
Ensure consistent delivery of high‑quality food, operational execution, sanitation, and safety standards across all restaurants in the region.
In partnership with the Retail RVP, uphold overall company expectations related to guest service, food quality, sanitation, and policy compliance.
People Leadership & Talent Development
Lead the recruitment, selection, onboarding, and ongoing development of District Managers, building a strong and ready leadership bench.
Partner closely with Talent Acquisition to identify, select, train, and develop new District Managers; continuously network externally to build a pipeline of future talent.
Strategy Execution & Change Leadership
Execute enterprise and regional strategies through District Managers, ensuring consistent adoption of new initiatives, policies, and procedures.
Partner cross‑functionally with Retail, HR, Finance, and other support teams to align field execution with organizational priorities.
Experience & Qualifications
Experience leading full‑service, family‑dining, or fast‑casual restaurant formats with high volumes, operational complexity, and strong service expectations.
Strong business acumen, including P&L ownership, labor and cost management, and performance improvement through data‑driven decision making.
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus Opportunities
Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Grow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional Development
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots - always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
