Take drink orders from guests, arrange in specific order, call order to bartender, garnish drinks, deliver correct drink to guest, smile and thank guest. Engage in interactive promotional entertainment with guests and team members.
- Ability to understand and comply with all department and company policies and procedures, rules and regulations
- Skill in establishing and maintaining effective working relationships with staff and guests
- Ability to read, write, and communicate verbally in English
High School diploma or equivalent
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ADDITIONAL REQUIREMENTS
Work may be performed in areas, which may be unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated
Work may be performed in areas having a three-foot access and may encounter slippery surfaces.
Constant contact with guests and team members
Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps)
Requires mobility 100% of the shift
Requires seldom bending and reaching in areas from floor level to 6ft. high, pushing/pulling, firm/strong grasping and finger dexterity with both hands
Requires frequent standing, walking, and lifting/carrying weight of up to 25 lbs., balancing, twisting, turning, repetitive use of both hands with light grasping, eye/hand coordination and manual dexterity
Requires normal sense of vision, smell, taste, touch and sound
Requires the ability to perform simple tasks, simple reading, writing and math skills, and the ability to compile information and memorize drink orders
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS : Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
