Overview: A Kolter Hospitality Room Attendant delivers service excellence by creating a larger than home experience with welcoming, helpful and exceptional service. This position is responsible for maintaining a clean, comfortable, and inviting environment.
Want to see a video of what it's like to be a Kolter Room Attendant? Click on the link below!
Housekeeper Job Description
Performance Expectations:
-
Clean rooms as assigned.
-
Change linens and make the beds.
-
Thoroughly clean bathrooms.
- Sweep, vacuum, dust, mop, and pick up trash.
-
Replenish guest amenities/toiletries.
-
Load and organize cart, store properly at the end of each shift.
-
Receive keys and assigned rooms return at the end of each shift.
-
Respond to guest requests and report guest issues.
-
Follow proper lost and found procedures for items left behind in a guest room.
-
Report any items in need of repair.
-
Follow all safety procedures while working.
Behavioral Expectations:
-
Be effective and innovative in handling and solving problems in the workplace.
- Remain positive and helpful while keeping a steady pace.
-
Committed to the success and growth of the company.
- Act honorably, even when no one is watching.
- Eagerness to grow and/or develop within the company
- Passionately provide personalized guest service
Equal Opportunity Employer
M/F/Veteran/Disability
Drug Free Workplace
Kolter Hospitality Participates in E-Verify
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The description is a summary of primary qualifications and responsibilities. The job description is not intended to include all duties or qualifications that may be required now or in the future.
Qualifications:
Education: High School or GED is preferred
Experience: Prior Housekeeping experience is preferred, but not required.
Hours Required: Must be able to work holidays and weekends. Hours may vary based on occupancy levels and hotel needs.
Other Requirements:
-
Ability to clearly understand and communicate with guests
-
Must be able to complete a minimum of 16 room credits
-
Ability to push, pull, lift minimum of 50 lbs.
-
Ability to push/maneuver cart of up to 250 lbs.
-
Ability to bend, kneel and stretch
-
Ability to walk/stand for extended periods of time
-
Free motion of arms, above waist
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.
