Location: Ocala, FL
Onsite Flexibility: Onsite
- Position Type: Contract
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Contract Duration: 3 months
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Pay Rate: $22.79 $24.41 / Hour (USD)
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Shift / Schedule: Mon Fri 8 OR 10 HR Shift between 5 AM 5 PM, rotational Saturdays
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Travel Requirements: Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Floaters travel between multiple sites and are expected to be on time at whatever site they are covering for that day. Floaters are able to submit mileage for expense reimbursement.
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Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
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Maintain a safe and professional environment.
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Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
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Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
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Maintains required records and documentation.
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Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
- Ability to provide quality, error free work in a fast-paced environment.
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Ability to work independently with minimal on-site supervision.
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Excellent phlebotomy skills to include pediatric and geriatric.
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Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
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Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
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Must be able to make decisions based on established procedures and exercise good judgment.
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Must have reliable transportation, valid driver license, and clean driving record, if applicable.
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Capable of handling multiple priorities in a high-volume setting.
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Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
- High school diploma or equivalent REQUIRED.
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Medical training: medical assistant or paramedic training preferred.
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Phlebotomy certification preferred. Required in California, Nevada, and Washington.
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State of Florida: Phlebotomy Certification preferred but not required.
- 1 3 years phlebotomy experience REQUIRED, inclusive of pediatric, geriatric and capillary collections.
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Keyboard/data entry experience.
- 2 years in a Patient Service Center environment preferred.
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Customer service in a retail or service environment STRONGLY preferred.
- Training locations may vary based on trainer availability.
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Overtime expected based on staffing needs.
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Must have reliable transportation and a clean driving record for multi-site float coverage.
- Floaters travel between multiple sites and must be on time at whatever site they are covering for that day. They must also have a clean driving record.
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Floaters are able to submit mileage for expense reimbursement.
- Medical, Vision, and Dental Insurance Plans
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401k Retirement Fund
This client is a leading provider of diagnostic information services in the healthcare industry, empowering healthier lives by leveraging one of the world's largest clinical lab databases. Serving millions of patients and healthcare providers worldwide, the organization is committed to a healthier world, inclusive care, and building value for all stakeholders. Professionals working here include phlebotomists, patient services representatives, mobile floater phlebotomists, and clinical support staff across a broad network of patient service centers and in-office locations.
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number: 26-07182
Industry: Healthcare
