Automotive Sales BDC
Handling Inbound Inquiries: Answer incoming phone calls, web forms, emails, and online chats. Provide accurate information about vehicle inventory, pricing, promotions, and service options
Outbound Lead Follow-Up: Contact unsold showroom visitors, database prospects, and internet leads through structured calls, texts, and emails. Nurture long-term customer relationships
Appointment Setting: Qualify customer needs and secure firm dates for sales visits or service department appointments.
CRM Management: Log all customer interactions, update profiles, and track lead status meticulously in the dealership's software system.
Overcoming Objections: Address early pricing questions or pushback professionally to keep potential buyers engaged before handing them off to a floor salesperson
Goal Achievement: Meet or exceed specific daily, weekly, and monthly performance quotas for outbound contacts and scheduled appointments.
*Possesses sales and/or hospitality experience
*Has the ability to build rapport with customer quickly and effectively both in person and through phone and email.
*Must be organized, and good at time management.
*Has ability to learn product for presentations.
*Has ability and willingness to follow dealer processes (we don't like shortcuts, we want you to do it the right way).
*Must have a POSITIVE attitude!
*Has a history of reliability, punctuality, and dependability (you've got to be a professional to get a professional payplan!)
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Full Time Opportunity:
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Paid Training:
Management:
Work Remotely
Job Types: Full-time, Contract
Pay: $60,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Compensation Package:
- Bonus opportunities
- Commission pay
Work Location: In person
