We are looking for someone to support both our maintenance team and our technology team. This person will support the development and execution of our equipment and also in-restaurant technology such as registers, printers, etc, ensuring that all equipment functions at the highest level for our customers and crew. They elevate expertise and ensure end users — managers, crew, and customers — can effectively use the technology and equipment in the restaurants. This person will receive on-the-job training to gain experience and confidence with the systems. There will also be a need to attend further classes and training for development and advancement.
This person will be trained to identify and label equipment, and must have a basic understanding of equipment and computer concepts, use of basic technology terminology, and must be able to quickly learn basic knowledge of equipment in the following areas of each store:
- Customer Area
- Drive Thru
- Drive Thru Cashier
- Front Counter
- Front Counter Pick Up
- Kitchen
Qualifications
· Responsible with good attention to detail and strong time management skills
· Strong communication skills with the ability to effectively communicate equipment issues, outcomes, needs and costs
· Self-motivated with a thirst for knowledge
· Flexible availability assome upgrades or equipment replacements must be completed during late evenings or early mornings. Weekend availability and on-call availability may be needed on occasion
· Ability to travel to restaurants located in Storm Lake, Spencer, Sheldon and Sioux Center IA
· Ability to lift up to 50 pounds
· Must be 18 years old to apply
· Bi-lingual a Plus
If hired, Applicant will obtain hands on experience with replacing/troubleshooting, grills, fryers, ice machines, other restaurant equiptment along with Registers, Credit Card Readers, Controllers, Printers, replacing non-working equipment with Pre-Imaged Registers, KVS Controllers, ORB Controllers, Printers, Cables and much more.
This person will also be trained to provide On-site & Remote Tech Support, and work with other support vendors.
Perks and Benefits
· Competitive pay
· Paid time off
Paid Sick time
· Tuition reimbursement and/or educational assistance through Archways to Opportunity
· Employee discounts and free meals during shifts
Pay: $20.00 - $24.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Tuition reimbursement
- Vision insurance
Work Location: In person
