JOB TITLE: Field Services Installation Site Lead Technician
DEPARTMENT: Field Services
REPORTS TO: Regional Field Services Manager
FLSA STATUS: Hourly, Nonexempt
Our company is in search of a proficient Field Service Installation Site Lead to manage the installation of conveyor systems and direct our on-site mechanical and controls technicians. This position plays a vital role in guaranteeing the projects are finalized on time, within budget, and to the complete satisfaction of our clients, all the while upholding supreme quality standards.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following:
- Direct and manage the day-to-day activities of on-site mechanical and controls technicians, ensuring high-quality workmanship
- Act as the primary liaison between the on-site team and the Field Project Manager, ensuring clear communication and project alignment
- Ensure all installations and maintenance activities meet project specifications, safety regulations, and quality standards
- Supervise and coordinate the training and instruction of technicians, fostering a culture of continuous improvement and safety
- Oversee project schedule, make necessary adjustments to meet deadlines and report daily/weekly progress to the Field Project Manager
- Manage hours worked by the team to stay within the project’s scope and budget
- Troubleshoot and resolve on-site technical issues promptly
- Other duties as assigned
SUPERVISORY RESPONSIBILITIES:
- Plan and schedule project tasks in alignment with the milestone installation timeline(s), assigning responsibilities to ensure efficient completion of the project milestones
- Train and mentor team members in best practices for conveyor system installation and maintenance
- Maintain positive relationships with clients, contractors, and other stakeholders, ensuring a professional work environment
QUALIFICATIONS & REQUIREMENTS:
- High school diploma or equivalent; technical degree or certifications preferred
- Valid driver’s license and driving record that facilitates automobiles insurance company policy
- 7+ years of experience in a supervisory role within the mechanical and electrical installation field, with a strong preference for those with conveyor industry experience
- Demonstrated leadership ability in managing field service teams and ensuring project success
- Proficiency in reading and interpreting technical drawings and schematics
- Excellent problem-solving, analytical, and decision-making skills
- Strong communication and interpersonal skills, capable of managing internal and external relationships effectively
- Advanced proficiency with Microsoft Office, project management software, and familiarity with Autodesk products, ERP, and CRM systems
- Willingness to travel to client sites frequently, up to 90%
LANGUAGE SKILLS:
- Must be fluent in reading and writing English, with the ability to read and interpret technical documents and communicate effectively with team members and clients.
- Understanding of Spanish is a plus.
COMPUTER SKILLS:
- Advanced proficiency in Microsoft Office products
- Adequate skill in navigating and working with the company’s ERP and CRM software
- Proficient typing skills are required
#RTS6548
Pay: $30.00 - $36.00 per hour
Application Question(s):
- How many years of conveyor installation experience do you have?
- How many years of Material Handling Equipment (MHE) experience do you have?
Experience:
- supervisory : 7 years (Required)
Willingness to travel:
Work Location: On the road
