SECTION 1: Job Summary (Summary of the basic functions of the position)
Surgical coordinators are responsible for all aspects of pre-operation activities for their medical facility.
This work typically includes following a patient through many stages of preparatory work. Once a
patient’s surgical needs have been identified, surgical coordinators work with their facility to secure a
surgical schedule for the patient.
SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)
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Discusses treatment options, establishes treatment schedules, and prepares financial arrangements with patients.
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Monitors each patient’s progress to ensure completion of treatment plan and reports patient status to attending doctor as well as enter and track patient treatment plans in computer system.
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Ensure that all forms for acceptance (predeterminations to third parties benefit providers) have been submitted and patients have been notified of status and their financial responsibilities.
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Manages consultation reports and progress.
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Actively participates as a contributing member of the clinic team to achieve patient satisfaction and production goals.
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Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
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Performs other duties that may be necessary or in the best interest of the organization.
SECTION 3: Experience Requirements
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Minimum of 2 to 4 years front office experience
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Experience with Dermatology/Skin Care, preferred
SECTION 4: Knowledge, Skills and Abilities Requirements
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Knowledgeable in various insurance plans, manuals, exclusions and limitations.
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Detail oriented, professional attitude, reliable
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Management and organizational skills to support the leadership of this function
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Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
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Interpersonal skills to support customer service, functional, and team mate support needs
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Able to communicate effectively in English, both verbally and in writing
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Mathematical and/or analytical ability for basic to intermediate problem solving
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Basic to intermediate computer operation
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Proficiency with Microsoft Excel, Word, and Outlook
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Specialty knowledge of systems relating to job function
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Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
SECTION 5: Supervisory Responsibilities:
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This position has no supervisory responsibilities.
