Overview:
POLESTAR ABA THERAPY is seeking a highly organized and detail-oriented Medical/Office Assistant to join our team. This person will be responsible for providing administrative support and assisting with various office tasks. The ideal candidate will have experience in team coordination, personal assistance, and clerical duties. Experience in a medical or dental office setting is a plus.
Responsibilities:
- Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf
- Maintaining comprehensive and accurate records of client and staff
- Manage and coordinate new client/patient intake process with parents and insurance company
- Performing minor accounting duties
- Schedule client initial assessment and re-assessment
- Coordinate with Licensed Behavioral Analyst, Behavioral Technician, Office Manager & other care providers
- Organizing meetings, including scheduling, and sending reminders,
- Answering phone calls in a polite and professional manner
- Establish and maintain relationships with referral sources by receiving and processing intake information for potential clients who require behavioral & mental health services.
- Verify insurance benefits, obtain authorizations/re-certifications, schedule patients, and track patients’ progress.
- Request necessary documentation from referring providers, patients, and their insurance companies.
- Communicate with patients/families regarding coverage, schedules, and payment responsibilities.
REQUIREMENTS:
High school diploma/GED or equivalent required; Associate degree from an accredited college/university preferred.
Spanish/English Bilingual
Experience working in a medical/clinical setting/office administrative.
Excellent soft skills: strong communication capabilities, emotional intelligence, dependable in attendance and job performance, team player with a positive attitude and work ethic, etc.
Job Types: Part-time, Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
