Professional Benefit Administrators leads with one guiding principle, to provide exceptional benefit
administration for self-funded health plans. Brokers who choose to partner with PBA will benefit from
an ally who values cost containment, flexibility, responsiveness, member advocacy, transparency, and
results. PBA collectively aligns through the organization’s core values of :
- Work together and respect each other,
- Be dedicated to the customer,
- Be accountable and do what you say,
- Take init iative and be willing to learn and strive for continuous improvement
- Generate positive energy.
Overview:
The Staff Accountant 1 is responsible for managing premium payments, billing accuracy, and
financial recordkeeping while supporting client onboarding and ongoing relationships with
clients, brokers, carriers, and vendors. This role performs monthly reconciliations and billing
reviews, maintains accurate postings in QuickBooks, supports ACH setup and client outreach,
and serves as a key resource for resolving payment, rate, and fee inquiries. The position also
provides shared or backup support for accounts payable and refunds and plays an active role in
new group implementations to ensure accurate system setup and smooth financial operations.
This individual will report to the Accounting Manager- Corporate Accounting. Below is a more
detailed overview of daily responsibilities and skills required for this position .
Responsibilities:
Premium Payment Processing & Commissions
- Process client premium payments accurately and on time.
- Calculate and issue commission checks to brokers and applicable parties.
- Research and resolve discrepancies related to premiums or commissions.
Billing & Billing Oversight
- Perform monthly billing audits and reviews to ensure accuracy and compliance.
- Address billing errors, rate issues, and fee inquiries.
- Coordinate corrections with internal teams, clients, brokers, and carriers as needed.
Client, Vendor, and Partner Communication
- Serve as a primary point of contact for clients, brokers, carriers, and vendors regarding
billing and payment matters.
- Respond promptly to vendor inquiries related to missing payments, rates, and fees.
- Maintain professional and timely email and phone communication.
Client ACH Setup & Outreach
- Set up client ACH payment arrangements.
Updated 4/30/2026
