Key Responsibilities:
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Conduct initial evaluations of loan applications, including financial documents and mortgage types.
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Collect and organize all essential client data, such as assets and debts.
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Maintain consistent follow-up with borrowers and all transaction parties using phone, text, and email.
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Verify information and references by contacting appropriate sources via phone and email.
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Identify and correct errors or inconsistencies in loan documentation.
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Submit complete loan files for appraisal.
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Serve as the main point of contact between loan officers, underwriters, and borrowers.
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Perform final reviews of files before loan closings.
Key Requirements:
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Proven experience as a Mortgage Loan Processor.
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In-depth knowledge of loan underwriting and processing procedures.
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Familiarity with mortgage industry regulations and best practices.
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Proficiency in mortgage loan software (e.g., Lending Pad).
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Strong communication and customer service skills.
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Meticulous attention to detail.
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Minimum of 2 years of experience in Non-Delegated or Broker platforms.
Skill-Based Competencies:
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Typing speed of at least 40 words per minute.
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Exceptional organizational skills and ability to work under pressure.
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Strong mathematical aptitude.
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Effective team player.
Behavior-Based Competencies:
Problem Solving: Applies rigorous logic and innovative methods to solve complex issues effectively.-
Organizing: Efficiently marshals resources and orchestrates multiple tasks to achieve objectives.
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Planning: Scopes projects accurately, sets clear goals, and anticipates potential roadblocks.
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Integrity and Trust: Demonstrates honesty, keeps confidences, and admits mistakes.
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Time Management: Prioritizes tasks effectively, focusing on high-impact activities.
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Organizational Agility: Navigates formal and informal channels to get things done efficiently.
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Composure: Remains calm and professional under pressure and acts as a stabilizing force in challenging situations.
Qualifications:
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Minimum of 3 years of experience in mortgage loan processing.
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Self-driven with a strong ability to learn and adapt in a fast-paced environment.
This role is ideal for someone who thrives in a collaborative environment, values accuracy, and is committed to delivering exceptional service to clients.
