Inventory Associate
The Inventory Specialist oversees all control tasks and supervises all inventory activities to ensure the completion of any daily tasks necessary for the operation of the dispensary. Responsibilities include interacting with customers and suppliers to fulfill inventory demand, intake deliveries and process invoices through our POS system, monitor inventory flow and record retention, generate inventory and sell through reports, follow and implement BCC regulations, rectify miscalculations, perform cycle counts and replenish low stock inventory on the sales floor.
Duties and Responsibilities
Responsibilities include, but are not limited to:
- Answering phone during operating hours.
- Deliver an exceptional customer experience in a welcoming and professional manner
- Greet all guests with a smile, build rapport, and ensure a safe, comfortable visit
- Accurately handle cash and electronic transactions using the POS system (Dutchie)
- Ensure proper care and First In, First Out rotation of all inventory for retail and delivery outlets.
- Ensure all products are kept in their ideal state to preserve freshness and quality.
- Coordinate with procurement team and Inventory Manager to ensure proper turnover of inventory to expedite the sale of expiring products.
- Work with Inventory Manager to conduct monthly inventory audits and report any loss runs to the General Manager and Business Director.
- Handle returns, and exchanges with procurement and shipping teams.
- Advise on upcoming “best by” dates for incoming inventory so items can be put on sale or exchanged with vendors prior to expiration.
- Coordinate with managers for the destruction of expiring products.
- Work closely with the compliance team.
- Work with other company locations to troubleshoot issues with inventory audits and receiving as needed.
- Ensure new products are ready for sale as soon as possible.
- Meet with the management team regularly to ensure proper follow-up on all action items.
- Manage and track all levels of inventory of the outlet(s) including cannabis, merchandise, shop supplies, promotional materials, and all other non-cannabis items.
- Always ensure proper ambiance and cleanliness of inventory and secure storage areas.
- Participate in the quarterly venue cleanings.
- Abide by all policies and procedures of the company.
- Walk the venue on a regular basis to ensure the facility is properly maintained and address and report any issues promptly.
- Intimately understand state and local cannabis regulations to maintain compliance of the venue.
- Inform employees of new products and assist in the making of the displays for new products.
- Account for all non-cannabis items.
- Create/update logs for efficient systems within inventory.
- Enter data for quantities of parts issued and transferred between locations, inventory and cycle count adjustments, into computer database
- Maintain compliance in accordance with the Department of Cannabis Control (DCC)
- Record and monitor all items with shelf-life daily and notify appropriate personnel when material has expired or is damaged
- Efficiently label and tag incoming products
- Prepare daily reports for cycle count and COGS
- Facilitate on inventory management and inform management on low items, misplaced items, or defective items
- Review and audit incoming tagged Packages physically and in the METRC Portal
- Manage and review all incoming METRC orders, ensuring complete accuracy with the manifests and invoices
- Receive and issue products into our POS system
- Troubleshoot quantity and quality discrepancies
- Prepare reports for daily inventory on hand, sell through and product performance
- Prepare and participate in physical inventory cycle counts
- Conduct training; assigns tasks and monitors work performance and recommends disciplinary action to management
- Create return transfers within the METRC portal for defective/product exchange
- Conduct/lead inventory audits to maintain inventory accuracy
- Perform other duties as assigned by Shift Leads, Managers, or Supervisors
Preferred Qualifications
- Inventory management experience in a high-volume environment or one year of inventory management in a high-volume cannabis retailer.
- Leaf Logics system experience METRC experience.
- Must be able to input and access data in ERP systems, METRC, delivery systems, and use technology devices.
- Must be comfortable learning new skills.
- Must have a hands-on, proactive management style.
- Must be familiar with local and state cannabis laws, as well as BCC regulations.
- Must be highly adaptable and comfortable with an environment that can change rapidly.
- Proficiency with Google Suite for data entry, daily reports, and communication.
- Must have computer literacy with the ability to navigate various software applications.
- Must follow all department and company policies and procedures.
Skills and Attitudes
- Must be motivated, hardworking, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Positive, professional demeanor that creates a welcoming atmosphere for all customers
- Strong multitasking skills with the ability to manage multiple responsibilities in a fast-paced environment
- Perform job functions with attention to detail, speed, and accuracy.
- Prioritize and organize.
- Be a clear thinker, remain calm, and resolve problems using good judgment.
- Understand department service needs.
- Work cohesively as a team with co-workers.
- Direct staff performance and follow up with corrective action as needed.
- Must have strong communication skills and responsiveness to emails.
Education
Must have one of the following:
- High School diploma or GED (REQUIRED)
Physical Demands/Requirements
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to lift at least 50 pounds safely and properly, as required
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
- Medium work that includes moving objects up to 50 pounds
- Comfortable climbing ladders
- Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory restock, and store merchandising
- Ability to regularly perform store maintenance items: sweep, mop, vacuum, empty trash, maintain all areas of business including back stockroom, employee lunchroom, restrooms.
Environmental Conditions
- Occasionally small and/or enclosed spaces.
Schedule and Availability
- 35-40 hours per week
- Weekend and Holiday availability is required
- Regular days off will typically fall between Monday and Thursday
- Work schedules are released two weeks in advance
- Scheduled hours and days off are subject to change based on business needs and management discretion
Benefits
- Health Benefits (Company Contribution)
- Paid Sick Leave
- 401k Program
- Monthly snack allowance for the team
- Employee Discount
- Monthly Sample Bag
- Incentives
- Holiday pay
Equal Employment Opportunity Policy
WELLGREENS is committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any kind based on race, color, religion (including religious dress and grooming practices), national origin, ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, registered domestic partner status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age (40 and over), military or veteran status, protected medical leaves, political affiliation or opinion, or any other characteristic protected under federal, state, or local law.
This policy applies to all employment practices at WELLGREENS, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and other terms and conditions of employment.
WELLGREENS complies with all federal and California laws regarding individuals with disabilities. We will provide reasonable accommodations to qualified applicants and employees with disabilities unless doing so would cause undue hardship. If you need accommodation to participate in the application process, to perform essential job functions, or to receive other employment benefits, please contact our Human Resources department.
Our Commitment to Diversity, Equity, and Inclusion
At WELLGREENS, we believe that diversity, equity, and inclusion make us stronger as a company and as a community. We are committed to building a team that reflects the diversity of California and the customers we serve.
We welcome candidates from all backgrounds and experiences. We strive to foster an inclusive, respectful workplace where everyone can thrive and contribute their best work. We are dedicated to creating equal opportunities for all employees and applicants and actively promote an environment of belonging, growth, and respect.
Job Type: Full-time
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
