Patient Advocate | Full Time
Patient Advocate
Reports to: Director of Retail
Do you have a passion for helping people navigate life-changing healthcare decisions? As a
Patient Advocate with Speakeasy, you’ll be on the front lines of expanding patient access to
medical cannabis in Kentucky. This position supports patient card drives at multiple locations
across the state, and also assists with marketing events and canvassing efforts to educate
prospective patients and sign them up for future drives, ensuring every individual feels
welcomed, informed, and supported.
Speakeasy is no ordinary cannabis company. We’re a forward-thinking cannabis company built
on premium craft products and unmatched customer experiences. We empower our team to
push boundaries, challenge the status quo, and make their mark on this unstoppable industry.
Why Join the Speakeasy Team?
- Your Impact Matters: Help patients take the critical first step toward accessing medical
cannabis, guiding them with compassion and professionalism.
- A Culture of Excellence: We’re customer-obsessed, relentlessly innovative, and
committed to the highest standards of service.
- Industry Pioneers: We’re proud to be part of the cannabis landscape, carrying the
responsibility to exceed patient expectations and deliver meaningful experiences.
- Thrive Together: Work alongside a passionate, collaborative team committed to making a
tangible difference in people’s lives.
If you thrive in a fast-paced, people-focused environment, enjoy travel, and want to make a
direct impact on patient access, Speakeasy is the perfect place to put your dedication into
action.
Key Responsibilities of the Role
Event Coordination & Logistics
- Assist the Community Engagement Manager in planning and executing patient drives at
multiple locations
- Schedule and confirm event spaces, practitioners, and event staff
- Manage event logistics, including supply management, setup, and breakdown
- Track attendance, gather feedback, and submit event reports to leadership
On-Site Patient Support
- Welcome patients, answer questions, and guide them through the card application
process
- Communicate effectively with staff, practitioners, and patients during events
- Represent the brand with professionalism, empathy, and enthusiasm
Marketing & Community Outreach
- Support marketing events and community outreach that raise awareness of medical
cannabis access
- Canvass target communities to educate prospective patients and sign them up for
upcoming card drives
- Build and maintain a pipeline of interested patients to drive attendance at future events
Adaptability & Problem-Solving
- Respond quickly to changing needs or unexpected challenges during events
- Take initiative when needed, while following the direction of leadership
What You Bring to the Speakeasy Team
Service Mindset: Passion for helping others and delivering outstanding customer experiences.
Organizational Skills: Ability to manage event details, scheduling, and reporting with precision.
Flexibility: Comfortable with a varied schedule, frequent travel, and adapting to on-the-fly
changes.
Communication Skills: Able to connect with people from diverse backgrounds in a clear,
compassionate way.
Dependability: Reliable transportation and commitment to being on-site and on-time for all
events.
Job Requirements
Education & Experience: Bachelor’s degree + 2 years of experience in a relevant field (event
coordination, patient services, or customer service preferred), or an equivalent combination of
education and experience.
Eligibility
- Must be legally authorized to work in the United States
- Must be 21 years of age or older
- Must have a valid driver’s license and reliable transportation
- Must be able to pass a background check
- Must be willing to obtain a Notary Public commission
- Must be located in or willing to travel frequently throughout Kentucky
Role-Specific Details
Event Execution
- Coordinate patient drive schedules and confirm key details in advance
- Manage event setup and breakdown, ensuring a smooth flow for patients and practitioners
Travel & Scheduling
- Travel regularly to events across multiple locations
- Work evenings and weekends as needed
Administrative Support
- Complete post-event reporting and feedback tracking
- Perform remote administrative tasks between events
Position Location
- Field-based across Kentucky, with travel to multiple locations for patient drives
Physical Requirements
- Ability to lift and carry event supplies and materials (up to approximately 25 to 30 lbs)
- Ability to stand, walk, and remain on your feet for extended periods during events and
canvassing
- Ability to set up and break down event spaces, including moving tables, signage, and
supplies
- Ability to travel by vehicle for extended periods between event locations
Nothing in this job description restricts management’s right to assign or reassign duties and
responsibilities to this job at any time.
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
