Company: Homewise Appliance
Location: Hayward CA (On-site/Non-Remote Position)
Job Type: Full Time
Title: Client Delivery Coordinator
About Us
Homewise Appliance is a family-owned appliance retailer with eight showrooms across the Bay Area, an online store, and a centralized distribution center in Hayward. We offer everything from everyday home appliances to premium luxury brands like Sub-Zero, Wolf, Miele, Thermador, and Gaggenau.
The Role
Homewise Appliance is looking for an organized, detail-oriented coordinator to help ensure our customers receive their appliances on time. In this role, you'll work closely with manufacturers, freight carriers, warehouse teams, and our retail sales staff to track incoming inventory, monitor purchase orders, resolve shipping issues, and provide accurate delivery updates. If you enjoy solving problems, staying organized, and working in a fast-paced environment, we'd love to hear from you.
What You'll Do
- Monitor incoming purchase orders and update delivery timelines in Oracle NetSuite.
- Track shipments and work with manufacturers and freight carriers to ensure on-time delivery.
- Communicate accurate order updates and ETAs to our retail sales teams.
- Resolve shipping delays, shortages, damaged shipments, and backorders.
- Coordinate with warehouse receiving teams to ensure inventory is received accurately.
- Use technology and automated tools to improve tracking accuracy and streamline workflows.
- Assist with inventory planning during busy sales events and holiday promotions.
- Help identify opportunities to improve purchasing and logistics processes.
What We're Looking For
- 2+ years of experience in purchasing, logistics, inventory management, customer service, or supply chain.
- Experience using an ERP system such as Oracle NetSuite is preferred but not required.
- Strong organizational skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Comfortable using Microsoft Excel and other business software.
- Problem solver who enjoys working with different teams.
- Must be able to work on-site in Hayward, CA.
Why Join Homewise Appliance?
- Be part of one of Northern California's leading appliance retailers.
- Work with a collaborative and supportive team.
- Gain experience with modern inventory systems and technology.
- Opportunity for growth within purchasing and supply chain operations.
- Competitive pay and benefits.
- Make a direct impact by helping customers receive their products on time.
Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
