POSITION DESCRIPTION
OBJECTIVE
As a member of the Packaging department, the Team Lead oversees that packaging jobs are completed on-time, meet customer requirements, and are packed for safe arrival to their destinations. Oversight includes fully understanding job requirements, instructing team members working on the jobs, informing team members of estimated times, performing quality checks, and ensuring data collection is correct and materials are pulled.
SUPERVISOR
Position reports to the Packaging Manager
ROLES AND RESPONSIBILITIES
- Lead other team members with a customer focused and professional attitude
- Understand details and rate of production to accurately complete packaging jobs assigned by Packaging Manager, Packaging Coordinator and/or Packaging Shift Lead according to the daily work plan
- Work in conjunction with manager, coordinator and/or shift lead to determine most effective workflow, layout, location, and number of team members to complete jobs on time and within estimated time
- Work in conjunction with manager, coordinator, and/or shift lead to verify all items (products, labels, memos, purchased items, customer supplied items, cartons, etc.) needed for the job are accounted for and ready
- Work in conjunction with the shipping department for timing, shipping labels and packing lists
- Setup/stage jobs for efficient hand work, packing, kitting, thoroughly reading the job ticket to resolve any questions, and making/arranging for cartons to be made if not stocked or ordered
- Communicate instructions to team members, making sure tasks are performed correctly, set the pace for the team, monitor, and validate quality, and provide printed labels/memos/etc. as needed
- Make sure team members are using data collection properly
- If a job is unable to be completed, communicate status to manager, coordinator, and shift lead, leaving notes on all WIP, clearly identifying what remains to be completed and explaining why it has been left incomplete
- At the conclusion of each job, ensure all requirements have been met including packaging for inventory, ensuring materials and planned activities are marked complete in data collection, any overs are marked/identified/dated before moving to the appropriate area, and extra materials and tools are moved to the proper storage locations
- Ensure SOPs are being followed
- Ensure rules are being followed (as listed on the team orientation)
- Work with manager, coordinator and shift leads to establish and maintain SOPs
- Collaborate with and train other leads and potential leads for a cohesive team environment
- Perform Packaging Specialist responsibilities as needed
- Perform Packaging Team Member responsibilities as neede
REQUIREMENTS
To successfully perform this job, an individual must be able to fulfill each role and perform each responsibility listed above. The following qualifications are representative of the education and training, experience, knowledge, and skills required.
Education and Training
- High school education or GED equivalent preferred
Experience
- Prior packaging experience preferred
- Basis math skills
Attitude
- High expectations of self and others
- Demonstrated commitment to quality, detail and accuracy
- Positive attitude
Requirements
- Able to lead and work in a group setting
- Able to set the pace for team members
- History of good attendance and dependability
- Respectful workplace behavior
- Able to master the basic features and functions of an MIS system
- Must abide by all safety rules, policies, and procedure
Skills
Communications Skills
- Communicate effectively with people from varied abilities, backgrounds and cultures
- Read, analyze, and interpret written information
- Present information verbally and respond to questions in front of a group
- Deal successfully with difficult people and/or situations in a timely manner
Leadership Skills
- Build effective working relationships with others
- Influence people to take action
- Make decisions and solve problems in conjunction with management
