Title: Manager, Integration and Projects
Reports To: VP of Operations
Location: Flexible with travel as required
Role Summary
The Manager, Integration and Projects is responsible for leading integration efforts and driving continuous, company-wide process improvement across departments. This role owns the integration playbook, ensures rapid and effective onboarding of companies, and partners with functional leaders to streamline processes, improve scalability, and unlock operational synergies.
This position serves as a cross-functional leader and change owner, translating strategic growth initiatives into executable, measurable outcomes.
Key Responsibilities
M&A Integration Leadership
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Lead end-to-end integration of acquired companies from close through to stabilization
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Own and continuously refine the integration roadmap across operations, systems, finance, HR, commercial, and marketing
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Coordinate cross-functional integration workstreams and ensure accountability
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Ensure acquired teams are successfully onboarded into Surplus Solutions systems and processes
Business Process Improvement
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Identify and lead process improvement initiatives across operations, logistics, inventory, service, and commercial workflows
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Standardize and document core business processes to support scale, training, and compliance (e.g., ISO readiness)
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Oversee company business systems and ongoing changes. Identify and ensure needed changes are being tracked, acted upon, and supported by scalable system design
Change Leadership & Governance
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Act as a trusted partner to senior leadership during integration and transformation initiatives
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Maintain and adjust a ranked priority list of company initiatives
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Establish governance, cadence, and reporting for integration and improvement initiatives
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Track progress, surface risks early, and drive corrective actions
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Manage company critical initiatives list, maintain overarching priorities, and ensure resources are appropriated
Experience
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7+ years of progressive experience in operations, integration, project management, or business process improvement, ideally within a multi-site or high-growth environment
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3+ years leading cross-functional teams or initiatives, with direct responsibility for project delivery
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Demonstrated experience leading M&A integration efforts from close through stabilization
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Track record of designing and standardizing scalable business processes and systems
Required Qualifications
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Bachelor's degree in Business, Operations, Engineering, or a related field
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Strong project and program management skills, with the ability to manage multiple concurrent workstreams and competing priorities
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Proven ability to lead and influence cross-functional stakeholders without direct authority
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Excellent analytical, problem-solving, and organizational skills
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Strong written and verbal communication skills, including experience reporting to senior leadership
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Willingness to travel as required
Desired Qualifications
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MBA or other advanced degree
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PMP, Lean Six Sigma, or comparable process improvement / project management certification
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Experience with ISO or quality management systems
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Familiarity with ERP and business systems implementation or optimization
