JOB The Graduate Intern provides advanced administrative, analytical, and project support to the Department of Policy Development and Strategic Initiatives. This position assists with the implementation of the Townwide Strategic Plan and Communications Plan; supports policy development and organizational improvement initiatives; and contributes to cross-departmental projects that advance the Town’s mission, goals, and strategic priorities.
The intern will conduct research, assist with policy and procedure development, support project management efforts, prepare reports and presentations, and help coordinate organization-wide initiatives. The position requires frequent interaction with staff, leadership, and the public in a professional, customer-focused manner. Work is performed primarily in an office environment, with occasional attendance at meetings or Town events.
Performs other duties as assigned to support the Town’s mission, goals, and strategic initiatives. EXAMPLE OF DUTIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements or duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
- Assist in planning and executing projects related to strategic planning, policy development, communications, and organizational improvement.
- Conduct research using government records, online resources, benchmarking, and data analysis to support policy recommendations and improvement initiatives.
- Assist in the development, review, and documentation of policies, procedures, and organizational guidelines.
- Support implementation and tracking of the Townwide Strategic Plan, including performance measures and progress reporting.
- Assist with preparation of reports, presentations, briefing materials, and written correspondence for leadership and Town Council.
- Support communications initiatives, including website content updates and development of a communications editorial calendar.
- Participate in meetings, committees, and public or organizational events as assigned.
- Assist with project management activities, including project planning, coordination, data collection, and report preparation.
- Support continuous improvement efforts and assist with the use of performance management or improvement tools (e.g., Enviso software).
- Assist with learning and development initiatives, which may include training coordination, event planning, and use of the learning management system.
- Communicate with internal departments and external stakeholders to support assigned projects and initiatives.
- Provide customer service by responding to inquiries and directing requests appropriately.
- Organize and prioritize multiple assignments while meeting deadlines.
- Make informal or formal presentations to staff or stakeholders as needed.
- Comply with all Town policies and workplace conduct standards.
Other Responsibilities
- Performs other duties as assigned to support departmental operations and Town priorities.
- May act on behalf of the Director when designated. SUPPLEMENTAL INFORMATION TOOLS AND EQUIPMENT USED
- Personal computer and related software applications.
- Standard communication equipment, including telephone and mobile devices.
- Motor vehicle for site visits, as needed.
