We are seeking a Japanese-English bilingual Global IT Analyst to serve as a key liaison between U.S. operations and corporate headquarters in Japan. This role combines IT experience, project coordination, and cross-cultural communication to support global technology initiatives and complex projects involving Japan.
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Serve as a liaison between U.S. teams and Japan headquarters on IT initiatives and projects.
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Coordinate complex cross-border projects and communication among business and IT stakeholders.
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Analyze business requirements and help identify practical technology solutions.
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Bridge cultural, communication, and decision-making differences between U.S. and Japanese teams.
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Support global IT, digital transformation, Microsoft 365, cloud, AI, and cybersecurity initiatives.
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Provide general IT and end-user support as needed.
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Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field, or equivalent practical experience.
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5–10 years of professional experience in IT infrastructure, IT operations, IT support, system administration, IT analysis, or related disciplines.
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Native-level Japanese is required, with strong professional English communication skills.
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Solid understanding of enterprise IT infrastructure, including Microsoft Windows, Microsoft 365, networking, cybersecurity, identity management, enterprise applications, and end-user support.
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Ability to communicate effectively with Japan-based headquarters, including management and technical teams.
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Strong project coordination skills with the ability to manage complex, cross-functional projects involving Japan and the U.S.
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Good understanding of Japanese business culture and communication practices.
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Bachelor's degree or equivalent practical experience.
