HIGH PERFORMING TREATMENT COORDINATOR
As a member of the team, you will be focused on excellent patient communication and presenting treatment on behalf of the providers:
This role includes the following:
- Welcome patients warmly, answer questions, and assist with appointment scheduling to optimize office flow
- Explain treatment options clearly, ensuring patients understand procedures, costs, and insurance coverage
- Coordinate treatment plans between patients and dental providers to ensure timely care delivery
- Manage patient records accurately, including updating medical histories and insurance information
- Follow up with patients regarding upcoming appointments or financial arrangements to enhance engagement
- Collaborate with the dental team to facilitate smooth communication and efficient practice operations
- Support administrative tasks such as billing, insurance claims processing, and maintaining compliance with privacy regulations
Requirements
- Proven experience in a medical or dental office setting, demonstrating excellent customer service skills
- Salesmanship and interpersonal skills: ability to connect with patients and coworkers
- Office experience that showcases organizational skills and attention to detail in a busy environment
- Knowledge of dental office operations, insurance processing, and patient communication best practices
- Ability to handle sensitive information confidentially while maintaining professionalism at all times
- Excellent verbal and written communication skills to effectively interact with patients and team member
- Spanish / bi-lingual
This role is highly dynamic and an integral part of the success of the practice. We are seeking a Treatment Coordinator who demonstrates a drive to ensure patients meet their dental goals, improve the overall health of the people we treat, and excells at delivering outcomes for the practice and patients.
We are committed to fostering a supportive environment that values your contributions while offering opportunities for growth within our vibrant healthcare community.
Our offices offer growth and development opportunities. Team members are appreciated, encouraged and rewarded.
If you are looking for a career, have a strong drive to learn and grow, and enjoys interacting with people, we would love to talk to you!
Pay: $22.00 - $32.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Language:
Work Location: In person