UVA Medical Center Category Allied Health - Technicians & Professionals Location Charlottesville, Virginia, United States of America Job Id R0082231
Emergency Medical Transport Dispatcher
MEDCOM | EMT or Paramedic
When seconds matter and coordination saves lives, MEDCOM is the nerve center that keeps care moving. As an Emergency Medical Transport Dispatcher at UVA Health, your clinical background and operational judgment directly support safe, timely patient movement across one of Virginia’s most advanced academic health systems.
This is a role for experienced EMTs and Paramedics who want to extend their impact beyond the field, applying clinical insight, calm decision making, and system level thinking in a high‑reliability command environment.
MEDCOM serves as the centralized hub for emergency and nonemergency medical transport coordination across UVA Health. As a dispatcher, you translate clinical urgency into precise action, ensuring the right resources move at the right time for the right patient.
Your work blends clinical awareness with operational control and includes:
What an average day looks like
You will work in a fast paced communications center where conditions shift quickly. Calls vary from routine transfers to time sensitive; high‑acuity movements requiring decisive coordination. The pace is steady, the expectations are high, and the impact of your decisions is immediate and measurable across the care continuum.
This role rewards professionals who remain composed under pressure, think several steps ahead, and understand how operational excellence supports clinical outcomes.
UVA Health is a nationally recognized academic medical center where complex care demands seamless coordination behind the scenes. MEDCOM plays a strategically vital role in ensuring patients receive the right level of care at the right location, without delay.
Why do experienced EMS professionals choose UVA Health for this work:
Additional highlights include:
This position is critical to UVA Health’s ability to move patients safely and efficiently across a complex care network.
Why People Love Living in Charlottesville
Charlottesville offers a rare combination of professional opportunity and quality of life. Set in the foothills of the Blue Ridge Mountains, the area provides easy access to hiking, cycling, and outdoor recreation alongside a vibrant food, arts, and music scene. The community is welcoming, the cost of living is more approachable than larger metro regions, and the pace of life supports balance for healthcare professionals and their families. For those relocating from busier markets or demanding field roles, Charlottesville offers room to breathe without stepping away from meaningful, high impact work.
Compensation starts at the base rates below.
Final offers are determined commensurate with education and experience.
The following role is not hired into directly and is available only through promotion based on experience, performance, and demonstrated competency.
Minimum Qualifications
Education: High School diploma/GED required
Experience: Communications center experience and/or basic dispatcher course/dispatch experience preferred.
Licensure/Certifications: Certification as an Emergency Medical Technician (EMT) in the Commonwealth of Virginia required. AHA Health Care Provider BLS CPR certification required.
Physical Demands – Job requires sitting for prolonged periods, frequently typing/traveling and multi-tasking activities. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull > 20lbs. May be exposed to fumes, heat, noise, High-stress environment and environment prone to high-capacity sensory stimulation.
Onboarding Requirements
Background checks and pre-employment health screenings will be conducted on all new hires prior to employment. All safety-sensitive positions with direct patient interaction also require a drug screen.
The pay range for this role is $18.00 - $34.62 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.
