Maintenance Technician Job Description
Quarry Walk – Oxford, Connecticut
Property Management & Facilities Department
Position Title
Maintenance Technician
Position Summary
The Maintenance Technician is responsible for the day-to-day maintenance, repair, and upkeep of Quarry Walk, a mixed-use community consisting of approximately 300 residential apartment units, restaurants, retail establishments, office spaces, common areas, parking facilities, and grounds. This position plays a critical role in maintaining a safe, clean, and professional environment for residents, tenants, customers, and visitors.
The ideal candidate is a skilled, dependable, and customer-focused professional with experience in commercial and residential property maintenance and a strong working knowledge of building systems.
Essential Duties and Responsibilities
General Maintenance
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Perform routine maintenance and repairs throughout residential and commercial properties.
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Complete work orders in a timely and professional manner.
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Conduct preventative maintenance inspections and identify potential issues before they become major repairs.
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Assist with apartment turnovers, including repairs, painting, cleaning coordination, and preparation for new residents.
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Maintain accurate records of completed work orders and maintenance activities.
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Maintain accurate maintenance logs and inspection records.
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Monitor inventory of supplies, tools, and equipment, reorder as necessary.
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Recommend improvements and monitor related project timelines and costs.
Building Repairs
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Repair doors, locks, windows, cabinets, drywall, ceilings, flooring, and other building components.
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Perform minor carpentry, painting, patching, and finishing work.
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Repair and replace hardware, fixtures, and furnishings as needed.
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Install shelving, signage, and miscellaneous building accessories.
Plumbing
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Repair leaks, faucets, toilets, sinks, garbage disposals, and related plumbing fixtures.
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Unclog drains and troubleshoot minor plumbing issues.
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Coordinate with licensed plumbing contractors when necessary.
Electrical
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Replace light fixtures, bulbs, ballasts, outlets, switches, and breakers.
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Troubleshoot basic electrical issues.
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Coordinate with licensed electricians for advanced repairs and code-related work.
HVAC Support
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Perform filter changes and routine HVAC maintenance.
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Monitor equipment performance and report deficiencies.
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Assist HVAC contractors during inspections, repairs, and equipment replacements.
Commercial & Restaurant Support
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Respond to maintenance requests from restaurant and retail tenants.
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Assist with building-related issues affecting business operations.
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Monitor common areas, service corridors, loading zones, and tenant spaces for maintenance concerns.
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Coordinate emergency repairs to minimize disruptions to tenant operations.
Grounds & Exterior Maintenance
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Maintain sidewalks, parking lots, garages, landscaping features, and exterior common areas.
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Perform seasonal maintenance including snow and ice control support.
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Repair fencing, benches, outdoor fixtures, and site amenities.
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Assist with parking lot inspections and maintenance.
Safety & Compliance
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Follow all OSHA safety guidelines and company safety procedures.
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Participate in emergency response activities as required.
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Report safety hazards, property damage, and code compliance concerns immediately.
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Assist with fire, life-safety, and building inspections.
Vendor Coordination
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Escort and oversee contractors working on-site.
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Verify contractor work is completed properly and safely.
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Assist in obtaining proposals and coordinating service providers.
Qualifications
Required
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High school diploma or equivalent.
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Minimum 3 years of maintenance, handyman, facilities, or property management experience.
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Working knowledge of:
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Plumbing
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Electrical systems
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Carpentry
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Drywall repair
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Painting
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Basic HVAC systems
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Valid driver's license and reliable transportation.
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Ability to lift up to 75 pounds.
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Ability to work both indoors and outdoors in varied weather conditions.
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Strong customer service and communication skills
Preferred
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Experience in mixed-use developments, apartment communities, shopping centers, or hospitality facilities.
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OSHA 10 Certification.
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HVAC, electrical, or plumbing certifications.
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Experience using work order management software.
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Bi-lingual - Spanish/English
Physical Requirements
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Frequent walking, climbing stairs, bending, kneeling, and lifting.
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Ability to safely operate ladders, hand tools, and power tools.
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Ability to respond to emergencies outside normal business hours when required.
Work Schedule
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Full-Time
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Monday through Friday
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Occasional evenings, weekends, and emergency on-call response as needed.
Key Characteristics
The successful candidate will be:
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Self-motivated and dependable
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Organized and detail-oriented
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Professional and courteous with residents and tenants
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Comfortable working in both residential and commercial environments
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Able to prioritize multiple tasks in a fast-paced setting
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Committed to maintaining the highest standards of safety, appearance, and customer service throughout Quarry Walk
Quarry Walk is a premier mixed-use community where residents, businesses, and visitors come together. Our maintenance team plays a vital role in ensuring the property remains safe, attractive, and welcoming for everyone who lives, works, and visits here.
