Job Overview
Hello Rice is looking for energetic, responsible, and team-oriented Front of House (FOH) Team Members to join our growing team. As the face of our restaurant, you will play a crucial role in delivering excellent customer service and ensuring a welcoming environment for our guests. We provide a structured training process, making this a great opportunity for both experienced food service professionals and those looking to start their career in hospitality.
Duties & Responsibilities
- Customer Service: Greet guests warmly, take orders accurately, and handle cash/card transactions using the POS system.
- Order Management: Verify, pack, and hand out dine-in, takeout, and third-party delivery orders with high accuracy and speed.
- Cleanliness & Organization: Maintain the cleanliness and presentation of the front counter, dining area, and guest service stations.
- Team Collaboration: Communicate effectively with the kitchen staff to ensure smooth operations and timely food execution.
Skills & Requirements
- Positive Attitude: Strong communication skills with a friendly, customer-first mindset.
- Pace & Composure: Ability to thrive and stay organized in a fast-paced environment.
- Reliability: Must be highly punctual, responsible, and have consistent attendance.
- Flexibility: Availability to work weekends and select holidays is required.
- Experience: Prior experience in restaurant service or retail cash handling is a plus, but not required—we are happy to train the right candidate with a strong work ethic.
- Work Authorization: Must be legally authorized to work in the United States.
Pay: From $19.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid training
Work Location: In person