As an AT&T Enrollment Representative, you will work with our customers and local businesses to provide them with telecommunication services that range from internet, wireless, and landline services. The AT&T Enrollment Representative will be knowledgeable in all service offerings to be able to provide superior customer service and sales solutions. We are looking to bring on an AT&T Enrollment Representative as we expand our clients and continue our contribution in sales across McAllen. The AT&T Enrollment Representative will have a customer-first approach, meaning active listening is involved to focus on their wants and needs. This position is a great opportunity to be at the forefront of a leading telecommunication company, leading sales and customer satisfaction.
AT&T Enrollment Representative Responsibilities:
- As an AT&T Enrollment Representative, you will be the first point of contact for our customers and business owners, providing outstanding support and product presentations on services available to them
- Understand all service offerings to be able to drive sales by offering tailored solutions to meet customer and business needs.
- Engage with customers to promote and sell AT&T products and services.
- Manage customer and business accounts to take on various sales-related tasks, including processing transactions and following up on service installations
- Provide an experience that exceeds customer expectations, ensuring satisfaction with every interaction.
- Assist in training new hires on effective sales strategies, customer service techniques, and how to work with local businesses. Take ownership of customer inquiries and resolve
- issues efficiently
AT&T Enrollment Representative Job Qualifications:
- High school diploma or equivalent
- Prior experience in a customer service, sales, customer-facing role or in a similar sales-focused role.
- Prior experience also working with businesses and business owners is a plus
- Proven track record of achieving sales goals
- Excellent interpersonal skills and the ability to work with diverse customer demographics.
- Ability to provide a professional and friendly customer experience.
- Demonstrated ability to manage multiple tasks while maintaining a positive attitude.
- A passion for delivering excellent sales and customer service.
Job Type: Full-time
Pay: $48,004.00 - $50,411.00 per year
Benefits:
Work Location: In person
