Overview
Join our pet care team as a Customer Care Coordinator, where your energetic and welcoming attitude will set the tone for a positive experience for both our furry clients and their owners. In this dynamic role, you will be the first point of contact, managing front desk operations with enthusiasm and professionalism. Your organizational skills and ability to multitask will ensure smooth daily operations, creating a safe, friendly, and efficient environment for everyone. This position offers an exciting opportunity to combine your love for animals with exceptional customer service skills in a lively, pet-focused setting.
Duties
- Greet clients and their pets warmly, providing excellent customer service and support throughout their visit
- Manage phone system and email to answer inquiries, schedule appointments, and relay important messages promptly
- Handle check-in and check-out procedures efficiently using computer software systems
- Maintain accurate records of pet information, vaccination records, and client details with attention to detail.
- Organize daily schedules, manage calendar appointments, and coordinate with team members for smooth operations
- Maintain cleanliness of the daycare facility, including cleaning kennels, play areas, and equipment.
- Feed and provide fresh water to dogs according to their specific dietary needs.
- Assist with grooming tasks such as bathing, brushing, and nail trimming when required.
Experience
- Previous front desk management or customer service experience is required.
- Previous experience in animal care is required.
- Experience with Pet-Care software systems is a plus
- Demonstrated organizational skills with the ability to multitask in a fast-paced setting
Join us to make a difference in the lives of pets and their owners! Bring your enthusiasm, organizational skills, and passion for animals into a role that’s as rewarding as it is lively. We’re excited to welcome a dedicated professional who thrives on providing top-tier customer service while managing front desk operations seamlessly.
Pay: $16.00 - $18.00 per hour
Benefits:
Ability to Commute:
- Fort Lauderdale, FL 33311 (Required)
Work Location: In person
