We're looking for an experienced, people-first leader to lead our New Business Call Center through a period of growth, modernization, and transformation. This role provides leadership to approximately 60 frontline teammates through three supervisors and plays a critical role in delivering exceptional experiences for customers, producers, and associates.
You'll lead through coaching, collaboration, and accountability, helping your team navigate change while achieving operational goals. If you're energized by developing people, improving processes, and creating a positive, inclusive culture, we'd love to hear from you.
