Job Overview
We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and lively workplace atmosphere.
Duties
- Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and attended to promptly
- Operate multi-line phone systems efficiently, directing calls to appropriate departments or personnel with professionalism and courtesy
- Manage appointment scheduling and calendar coordination for staff or executives using tools like Google Workspace or Microsoft Office
- Handle incoming and outgoing correspondence, including emails, mail, and deliveries, with attention to detail and accuracy
- Maintain organized filing systems, perform data entry tasks, and assist with document proofreading to support office operations
- Support clerical tasks such as photocopying, scanning, filing, and managing office supplies inventory
- Provide customer support by answering inquiries, providing information about services or products, and resolving basic issues swiftly
Experience
- Experience with Best Western Hotel or knows Hotelkey program more preferable.
- Prior office management or administrative experience is preferred; familiarity with front desk operations is highly valued
- Proven ability to handle multi-line phone systems with excellent phone etiquette and professionalism
- Bilingual skills are a strong plus, enabling effective communication with diverse clients and visitors
- Demonstrated proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace applications, and data entry software like QuickBooks or similar tools
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Experience in clerical duties such as proofreading, filing, bookkeeping, calendar management, and time management practices
- Personal assistant experience or office support roles that involved customer service and administrative responsibilities
This role is ideal for motivated individuals eager to enhance their office skills while delivering outstanding customer service. Join us to be part of a vibrant team dedicated to creating a welcoming atmosphere where everyone feels valued!
Pay: $13.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Work Location: In person
