Build a Career, Not Just a Job
MEG Healthcare is a rapidly growing healthcare organization based in Dallas, and we’re looking for a highly motivated Bills & Records Specialist to join our team.
This position is ideal for someone who thrives in a fast-paced environment, enjoys working with detailed documentation, and wants the opportunity to grow within an organization. We believe in promoting from within and are looking for future leaders who want to build long-term careers in healthcare operations.
Our team works hard, supports one another, and fosters a collaborative and energetic culture in our North Dallas office.
What We Offer
- Competitive pay based on experience
- Clear opportunities for advancement and promotion
- Hands-on training and professional development
- Collaborative team environment and strong company culture
- Full benefits package including health, dental, vision, 401(k), PTO, and tuition reimbursement
- Monday–Friday schedule with no weekends
Position Summary
The Bills & Records Specialist is responsible for producing, managing, and delivering medical bills, records, and associated documentation related to patient treatment. This role serves as a key liaison between law firms, medical providers, and internal departments to ensure timely, accurate, and compliant processing of all records and billing requests.
Duties & Responsibilities
- Produce and compile bills and medical records for patients following treatment and case progression
- Process formal and informal requests for bills and records from clients
- Verify cases and complete balance verifications for clients
- Manage client preferences related to bills and records processing
- Handle low- to mid-level escalations related to clients
- Ensure all bills, records, and supporting documents are accurate before delivery
- Deliver completed documentation to clients and record retrieval companies in a timely manner
- Maintain ongoing communication with clients (internal and external)
- Track and manage turnaround times for records and billing requests, ensuring timely fulfillment
- Coordinate with accounting on invoicing, purchase providers, and required documentation
- Collaborate with internal clients on balance verifications, value tab entries, and related processes
- Work cross-functionally with scheduling when cases transition between stages
- Manage high-volume workloads and meet deadlines across multiple active cases
Required Skills & Abilities
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Ability to multitask and prioritize in a high-volume, fast-paced environment
- Strong attention to detail and accuracy
- Professional and customer-focused demeanor
- Proficiency with Microsoft Office Suite
- Needles experience preferred
Education & Experience
- Minimum of 2+ years of customer service experience required
- Bachelor’s degree highly preferred
- Experience with medical or legal documentation preferred but not required
Benefits
- 401(k)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Tuition Reimbursement
Schedule
- Full-Time
- Monday–Friday
- 8-Hour Shift
- In-Person (Dallas, TX 75230)
Application Questions
- Do you have experience working in a high-volume, fast-paced environment?
- Are you comfortable managing multiple priorities while maintaining attention to detail?
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Ability to Commute:
- Dallas, TX 75230 (Required)
Work Location: In person
