Sales Support & Junior Account Representative
We are seeking a Junior Sales Representative to support our senior sales team while providing responsive, professional service to existing and prospective customers. This is a work-from-home position that requires someone who is organized, dependable, detail-oriented, and comfortable managing multiple priorities independently.
Responsibilities
· Assist senior sales representatives with day-to-day sales activities, customer requests, quotes, follow-ups, and administrative tasks.
· Respond to customer inquiries and help ensure requests are handled promptly and accurately.
· Follow up on quotes, proposals, samples, leads, and open sales opportunities.
· Maintain accurate and timely customer, contact, lead, and opportunity information in Salesforce.
· Use ZoomInfo to research companies, identify prospective customers and decision-makers, and maintain accurate contact information.
· Assist with prospecting and lead-development activities.
· Coordinate internally with sales, customer service, estimating, production, and other departments to keep projects moving.
· Prepare correspondence, spreadsheets, presentations, and other sales materials using Microsoft 365, including Outlook, Excel, Word, and Teams.
· Track outstanding tasks and proactively follow up to make sure commitments and deadlines are met.
· Represent the company at trade shows and industry events approximately two times per year, including assisting with customer engagement, lead generation, and post-show follow-up.
· Develop product knowledge and gradually assume responsibility for customer accounts and sales opportunities.
Qualifications
· Previous experience in sales support, inside sales, customer service, or account management preferred.
· Working experience with Salesforce CRM and ZoomInfo.
· Strong proficiency with the Microsoft 365 platform, particularly Outlook, Excel, Word, and Teams.
· Excellent written and verbal communication skills.
· Strong attention to detail and a commitment to accuracy.
· Highly organized with the ability to manage multiple projects and follow-ups simultaneously.
· Comfortable working independently and staying productive in a remote/work-from-home environment.
· Willing and able to travel approximately twice per year for trade shows and company events.
· Self-motivated and willing to take initiative rather than waiting to be reminded of outstanding tasks.
· Professional, responsive, and customer-focused.
What We’re Looking For
The ideal candidate is someone who enjoys helping customers and supporting a sales team but also wants an opportunity to learn, develop, and grow into a larger sales role. This person should be diligent about follow-up, comfortable with technology, and understand that good sales support requires both speed and accuracy.
This is an excellent opportunity for someone early in their sales career who wants hands-on experience working with experienced sales professionals while developing their own customer relationships and sales skills.
Pay: $24.00 - $26.00 per hour
Benefits:
Education:
Experience:
- Sales and Customer Service: 1 year (Required)
Work Location: Remote
