Job Title: Customer Account Specialist
Location: Des Moines, IA Metro
Job Type: Full-Time | In-Person | B2B Consultative
About the Opportunity
MCL Talent Partners is actively identifying career-minded individuals on behalf of a premier local organization expanding throughout the Des Moines metro area. We are seeking a full-time Customer Account Specialist who thrives on community interaction, independent management, and face-to-face engagement. This role centers entirely on cultivating, managing, and strengthening long-term professional relationships with business owners and their teams.
Our partner provides a highly structured environment complete with a dedicated mentorship program, making this an exceptional transition opportunity for high-energy professionals coming out of hospitality, retail management, or client-facing customer service backgrounds. No previous corporate or industry-specific experience is required.
Your Daily Focus
In this position, you will act as a dedicated liaison, balancing collaborative office strategy with active field-based client care. Your daily responsibilities will include:
- Executing face-to-face consultations directly with business owners and key decision-makers.
- Cultivating, expanding, and protecting long-term professional client relationships across the market.
- Delivering structured service presentations and guiding client teams through clear program selections.
- Facilitating scheduled on-site employee enrollments and maintaining an organized daily calendar of appointments.
- Utilizing modern digital CRM tools to track your daily progress, monitor activity, and hit team objectives.
What Fits Best (Qualifications)
- Strong interpersonal communication skills with an innate ability to build professional rapport quickly.
- Excellent verbal and written proficiency in English.
- A self-motivated, disciplined work ethic paired with a highly coachable attitude.
- Valid driver’s license and reliable personal transportation required for local daily travel to client locations.
- A willingness to complete the standard state professional licensing process (comprehensive preparation resources and step-by-step guidance are fully provided during onboarding).
- Prior experience in customer-centric, people-focused roles is highly valued and encouraged.
Compensation & Structure
- Structure: Performance-based compensation model featuring lucrative contract incentives.
- Target First-Year Earnings: $49,764 - $79,931+, depending on individual execution and production.
Recruiter Notice: MCL Talent Partners is an independent, third-party recruiting firm executing a specialized search for our client. This role is not an internal position with MCL Talent Partners.
Pay: $49,764.25 - $79,931.13 per year
Benefits:
Language:
Work Location: In person
