Epic Hot Tubs & Swim Spas is one of North Carolina's fastest growing backyard wellness retailers, with five locations across the state. We are looking for experienced sales professionals who enjoy building relationships, following a proven sales process, and helping customers make significant purchasing decisions.
This is not a traditional retail sales position. Our Sales Consultants actively manage a pipeline of opportunities, conduct outbound follow up, generate referrals, leverage social media, and guide customers from their first visit through delivery. If you enjoy consultative selling and believe consistent follow up wins business, you'll fit in well at Epic.
What We Are Looking For
We are seeking professionals with a minimum of two years of proven sales experience. Candidates with cold calling, outside sales, or B2B sales experience are especially encouraged to apply.
The ideal candidate:
- Has a proven history of meeting or exceeding sales goals.
- Is comfortable making outbound calls and following up consistently.
- Understands that sales success comes from discipline and daily activity.
- Is organized and keeps an accurate CRM.
- Uses social media and personal networking to generate new opportunities.
- Wants to build long term customer relationships instead of chasing one-time transactions.
Our Ideal Team Member
Our most successful sales professionals are organized, dependable, and consistent. They ask great questions, listen carefully, and guide customers to the right solution instead of applying pressure.
They take ownership of their business, stay engaged with every opportunity, and understand that every phone call, follow up, and referral request contributes to long term success.
They also believe in accountability, teamwork, and representing the Epic brand with professionalism.
Responsibilities
Customer Experience
- Welcome and engage customers in the showroom, online, and by phone.
- Consult with customers to understand their goals, lifestyle, and backyard space.
- Educate customers on hot tubs, swim spas, wellness benefits, and product features.
- Help customers envision and design the ideal backyard spa experience.
Sales Process Management
- Manage the full sales process from first conversation through delivery coordination.
- Prepare estimates, proposals, and invoices for customers.
- Follow up with prospects consistently to answer questions and move opportunities forward.
- Maintain a healthy pipeline of active prospects in the CRM.
Lead Generation & Outreach
- Conduct daily outreach to prospects through calls, messages, and follow-ups.
- Reconnect with past prospects and previous customers to generate new opportunities.
- Ask satisfied customers for referrals and testimonials.
- Develop new opportunities through networking and community engagement.
Job Type: Full-time
Pay: $40,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
