Inventory Oversight
Monitor billing and payments for high-cost medications and procedures.
Reporting
Generate and review reports for missing charges, no-shows, PQRS, MU, PAQ, etc., for administrator review.
Front Desk Support
Assist with check-in/out, scheduling, scanning, handling billing emails, and training new front desk staff.
Supply Management
Order and manage front desk supplies and printed materials.
Operations Supervision
Oversee daily clinic operations, serve as liaison in the administrator’s absence, and handle staff/patient issues. Assist Practice Manager with time and attendance review/approvals.
Triage Support
Provide backup support for urgent patient and hospital calls when needed.
Administrative Projects
Assist with implementing and updating clinic policies and procedures.
Back Office Staff Supervision
Supervise Certified Medical Assistants (CMAs) and other back-office staff, including daily assignments, workflow monitoring, performance feedback, and training.
Staff Scheduling & Coverage
Coordinate coverage for both front and back-office teams; ensure adequate staffing levels and shift coverage during absences or peak times.
Quality & Compliance Monitoring
Ensure clinical staff adherence to protocols, infection control, documentation standards, and other regulatory/compliance requirements.
