Summary: Operates telephone system by answering incoming calls, scheduling appointments and directing all other callers to appropriate personnel to ensure Patient Care Excellence by performing the following duties.
Essential Functions:
- Schedules patient appointments, determining between urgent and non-urgent injuries.
- Answers incoming telephone calls and responds accordingly and/or directs caller to appropriate personnel.
- Receives and conveys detailed and descriptive messages from patients and directs to appropriate personnel.
- Answers questions about organization and provides callers with address, directions, and other information.
- Other duties may be assigned.
