Job Type Full-time,
Description
Our busy Pediatric office looking to find an enthusiastic, well organized and detail-oriented person to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.
Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Front Desk Receptionist Responsibilities:
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Answer incoming calls on a multi-line telephone system with professionalism and efficiency
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Transfer calls and take accurate messages according to office procedures
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Schedule and confirm patient appointments
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Greet patients, confirm contact information, verify insurance, collect and post co-pays and outstanding balances
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Greet visitors and notify the appropriate team member of their arrival.
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Check patients out and schedule future appointments
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Scanning documents as necessary
Front Desk Receptionist Required Skills and Abilities:
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Excellent customer service and communication skills
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Ability to maintain professionalism, confidentiality, and diplomacy
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Strong interpersonal skills with the ability to work with diverse individuals
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Detail-oriented with strong follow-up and multitasking capabilities
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Adaptable and flexible in a fast-paced, ever-changing environment
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Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Education and Experience:
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High School Diploma or equivalent required
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Front desk or medical office experience preferred
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Familiarity with electronic medical records (EMR) is a plus
Benefits Available:
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Multiple medical and prescription coverage options
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Dental and vision care plans
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Health Savings Accounts (HSAs), where applicable
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Flexible Spending Accounts (FSAs)
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Voluntary critical illness, cancer, and accident insurance
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Voluntary hospital indemnity coverage
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Voluntary short-term and long-term disability insurance
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Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
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401(k) retirement savings plan
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Paid time off (PTO)
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Commuter benefits
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Group auto and homeowners' insurance
Part-time Benefits:
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Vision
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Flexible Spending Accounts
- MetLife Auto/Vehicle & Home Insurance Discounts
Salary Description $16.00
