**This position requires relocation to Austin, TX within 12-24 months**
As an Outside Sales Representative Trainee, you will gain a comprehensive understanding of how our business operates—from shipping and receiving and order desk sales to supporting outside sales efforts. This hands‑on training is designed to prepare you for a successful transition into an Outside Sales role.
Upon completion of the training period, you will relocate to Austin, TX to support and grow a dedicated sales territory within the Austin market. In this role, you will work directly with customers, building strong relationships and delivering world‑class customer service while expanding brand awareness and your customer base.
This position is ideal for someone who is motivated, relationship‑driven, and eager to learn the business from the ground up. You’ll be encouraged to think creatively, try new approaches, and take ownership as you develop into a successful outside sales professional.
About the Hardwoods Training Program
The Outside Sales Rep Trainee will grow into sales, and potentially management roles over time. Our hands-on training program is essential to develop the knowledge and expertise required to become part of the best trained sales force in the industry and is the key to the success of our sales team. In addition to our on-the-job training, we are proud to offer our exceptional three-day ADENTRA University Consultative Sales Course that was specifically developed for our company.
Phase 1: Warehouse and Logistics – Learn about our products, how they get stored, handled and distributed from the vendor to the customer. Duties will include:
- Order pulling
- Sorting
- Loading and unloading trucks
- Organizing and cleaning the warehouse.
Phase 2: Operations and Inside Sales – Getting involved in customer service, order management, inventory and pricing. Duties will include:
- Writing up sales orders & learning how to look at inventory in our system
- Regular Product Knowledge sessions to become a product expert on what we sell and how the products are used
- Regular Sales Skills training, assigned by the Sales manager or Branch Manager
- Conduct outgoing sales calls to fill trucks/follow up on quotes etc.
- Learn how to sell value added products
- Complete call reports based off the outgoing sales calls
- Learn Pre-Call planning for sales calls
- Prospect and qualify leads.
- Participate in monthly “role plays” to test sales skills and Product Knowledge development
- Participate in regular ride-alongs with Sales Managers, Branch Managers and senior sales reps, to be exposed to various sizes and types of accounts
Phase 3: Inside & Outside Sales/Account Management – Gain the confidence to find new business opportunities, sell our products, negotiate contracts, and build customer and vendor relationships. This phase includes ADENTRA University Consultative Sales Course. This is a custom course designed to make you a great sales person.
Benefits of Working with Us
- Complete insurance coverage – medical, dental, vision, life.
- 401k Retirement plan with employer match.
- Generous paid vacation time
Minimum Qualifications
- Post Secondary Education is preferred
- Excellent communication, problem-solving and presentation skills are a must
- Desire to work in a customer-centric sales role
- Ability to upsell
- Excellent customer service skills and strong telephone presence
- Good organizational and time management skills
- Good computer skills (Microsoft Outlook, Word, and Excel a plus)
- Sense of urgency, positive, proactive and energetic attitude
- Ability to work well independently and to effectively multi-task and prioritize responsibilities
- Ability to work in a fast-paced environment
About Hardwoods
Hardwoods Specialty Products is the recognized premier distributor of decorative surfaces, high-grade hardwood lumber, sheet goods, and architectural grade building products serving the residential and commercial construction markets. Operating 32 distribution centers strategically located across the United States and Canada, Hardwoods is uniquely positioned to provide our customers immediate access to a large, diverse product portfolio, and our vendors a broad, significant channel to market.
We are part of a powerful group of companies, with a network of over 85 distribution centers spanning North America. . Our parent company ADENTRA comprises six brands: Hardwoods Specialty Products, Rugby Architectural Products, Frank Paxton Lumber Company, Novo Building Products, Mid Am Building Supply, and Woolf Distributing. Our brands work together as North America’s largest and most diverse supplier of specialty architectural building products, which are used to create beautiful spaces where we live, work and play. We have approximately 3100 employees across North America and growing as we are very active in the acquisition of complementary companies. Our North American Head Office is located in Langley BC, Canada.
ADENTRA and each of its flagship brands is an equal opportunity employer and is dedicated to creating an inclusive environment, welcoming applicants from all backgrounds, experiences, and perspectives. As part of our hiring process, candidates may be required to undergo pre-employment drug testing and background checks unless prohibited by state or local law.
Please note, as part of our interview process, we ask candidates to participate in a series of assessments. These assessments are designed to help more fully understand the candidate’s attributes. Assessments are administered online and take approximately 20 minutes
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you open to moving into an Outside Sales Position?
- Are you willing to move to Austin, TX at the end of the training period?
Experience:
- Inside Sales: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Ability to Commute:
- Grand Prairie, TX 75051 (Required)
Willingness to travel:
Work Location: In person
