First Hawaiian Bank is seeking a Business Transformation Manager to join our Deposit & Lending Services Department.
Schedule:
Monday to Friday 8:00AM – 5:00PM (hours may vary)
Compensation:
The salary range for this role is $110,000 to $146,000/yr; commensurate with experience.
The successful candidate will be hired for the level of the position that aligns with their experience.
The ideal candidate will have:
Leads strategic business transformation and continuous improvement initiatives across Consumer Products value chain, with accountability for identifying opportunities that both optimize existing operations and reimagine how the business can run to better serve customers, reduce risk, and improve performance. This role continuously evaluates industry and operational trends, emerging technologies, and internal capabilities to propose and execute initiatives that transform the Consumer Credit operating model—including systems, applications, workflows, and servicing approaches.
Partners with leadership and cross-functional stakeholders within Consumer Credit Products, Consumer Credit Center, and Consumer Credit Service Center to ensure performance meets internal and external service level expectations while maintaining strong adherence to audit, risk, compliance, and regulatory requirements. Uses data-driven insight, structured problem-solving, and change leadership to deliver measurable outcomes, build sustainable capabilities, and elevate the division’s long-term competitiveness.
Leads strategic business transformation and continuous improvement initiatives across Consumer Products value chain, with accountability for identifying opportunities that both optimize existing operations and reimagine how the business can run to better serve customers, reduce risk, and improve performance. This role continuously evaluates industry and operational trends, emerging technologies, and internal capabilities to propose and execute initiatives that transform the Consumer Credit operating model—including systems, applications, workflows, and servicing approaches.
Partners with leadership and cross-functional stakeholders within Consumer Credit Products, Consumer Credit Center, and Consumer Credit Service Center to ensure performance meets internal and external service level expectations while maintaining strong adherence to audit, risk, compliance, and regulatory requirements. Uses data-driven insight, structured problem-solving, and change leadership to deliver measurable outcomes, build sustainable capabilities, and elevate the division’s long-term competitiveness.
