Our client, a real estate and home services company on the North Shore, is seeking a highly organized and detail-oriented Administrative Assistant to join their team and help ensure smooth day-to-day operations. The Administrative Assistant will support the daily operations of the office by performing a variety of clerical and administrative tasks. This role will play a critical part in ensuring the efficiency of the office by managing schedules, handling customer inquiries, maintaining records, and supporting the team with various administrative duties.
Key Responsibilities:
- Coordinate and schedule home service appointments, ensuring that technicians are dispatched efficiently.
- Answer phone calls, respond to emails, and assist clients with inquiries or service requests in a professional manner.
- Maintain organized records of service orders, invoices, and contracts
- Assist with processing customer payments, invoicing, and tracking accounts receivable.
- Relay information between technicians, management, and customers to ensure clear and timely communication.
- Prepare reports, documents, and correspondence as needed, including estimates, work orders, and service agreements.
- Assist with special projects, filing, scanning, and other tasks as assigned by management.
Qualifications:
- Associates Degree preferred
- 1+ years of experience in an administrative role
- Strong organizational and multitasking skills
- Excellent communication skills (both verbal and written)
- Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with scheduling or accounting software (e.g., QuickBooks, ServiceTitan) is a plus
- Ability to work independently and as part of a team in a fast-paced environment
- Attention to detail and a commitment to providing excellent customer service
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Experience:
- Administrative: 1 year (Required)
Ability to Commute:
- Methuen, MA 01844 (Required)
Work Location: In person
