42k – 55K
The Jennifer Haring Agency is seeking a motivated and detail-oriented Insurance Account Manager to join our growing team in Fort Worth, Texas.
This position supports both Personal Lines and Commercial Lines insurance clients and plays a key role in customer retention, policy servicing, renewals, account management, and agency operations. The ideal candidate is dependable, organized, enjoys helping clients, and wants to build a long-term career in the insurance industry.
This is not an entry-level customer service position. We are looking for someone who takes ownership of their work, can manage multiple priorities, and is willing to support both personal and commercial insurance operations.
- Manage policy changes, endorsements, renewals, and customer service requests
- Assist clients with billing questions, coverage reviews, certificates, and policy documents
- Process and track renewals according to agency timelines
- Maintain accurate client records and agency documentation
- Support both Personal Lines and Commercial Lines accounts
- Identify cross-sell and account-rounding opportunities
- Assist with retention efforts and client relationship management
- Work with multiple carrier systems and agency management software
- Collaborate with agency leadership to improve workflows and customer experience
- Participate in ongoing training and professional development
Requirements
Active Texas Property & Casualty Insurance License REQUIRED- Fluent in both English and Spanish REQUIRED
- Minimum 2 years insurance agency experience REQUIRED
- Experience servicing Personal Lines or Commercial Lines accounts, including endorsements, renewals, policy changes, certificates, and customer service requests REQUIRED.
- Strong organizational, communication, and time-management skills
- Ability to manage multiple priorities and meet deadlines
- Ability to work independently and take ownership of assigned accounts
- Willingness to support both Personal and Commercial Lines clients
Benefits
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Career Growth Opportunities
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Supportive Teamwork
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Bonus and Contest Opportunities
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World Class Training
