Description:
- Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
- Replace air conditioner filters.
- Tend furnace, air conditioner, and boiler to provide heat, cool air, and hot water for guests.
- Maintain standards of quality guest service.
- Tend to pool area including chemical balancing, cleaning, etc.
- Increase level of guest satisfaction by delivery of an exceptional product through employee development.
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
- Must have good mathematical and computer skills.
- High school education and relevant training and experience preferred.
Requirements:
- Understands and communicates the StepStone Mission and Core values.
- Expresses ideas and conveys information clearly, effectively, and professionally.
- Actively listens to others.
- Conveys company information, decision, or problems to appropriate parties on a timely basis.
