Care Manager | Remote | New Mexico | Contract
Walker Healthforce is seeking a
Developer with minimum 2+ years of experience with Statement of Work (SOW) & Vendor contracting. This is a 6-month contract opportunity.
START DATE: 6/29/2026
HOURS/SCHEDULE: 8 - 5pm
WORKER TYPE: Contract
Remote - New Mexico – Las Cruces or Albuquerque.
CORE REQUIREMENTS:
- Minimum of 3 years of experience in behavioral health, substance use disorder treatment, care management, or a related clinical setting
- Active, unrestricted behavioral health clinical license in the state of practice
such as an LCSW/LISW, LPC/LPCC/LMHC, or LMFT only
- Strong working knowledge of behavioral health quality and HEDIS measures, including FUH, FUM, FUI, and IET
ADDITIONAL REQUIREMENTS:
- Behavioral health transitions of care/discharge planning from higher levels of care to lower levels of care (community) or residential settings
- Telephonic outreach following admission into an inpatient facility and structuring a conversation (consider motivational interviewing techniques)
- Unable to engage members and face to face experience
- Coordination with hospitals, providers and other ICT members to prepare for discharge
- Experience with member barriers such as housing, transportation and actions to address.
- Appropriate transitions and follow-up after discharge and identifying high risk behaviors and gaps in care.
- Demonstrated behavioral health care management experience, including transitional support following hospitalizations or emergency department visits
- Strong working knowledge of behavioral health quality and HEDIS measures, including FUH, FUM, FUI, and IET
- Proven ability to conduct telephonic and/or face-to-face outreach with members to support follow-up care
- Experience scheduling and coordinating appointments with behavioral health providers or internal care teams
- Ability to utilize established care management programs to provide ongoing member support
- Excellent clinical documentation skills, with the ability to accurately document member interactions in accordance with job aides and compliance requirements
- Strong communication and collaboration skills, including the ability to work with leadership and interdisciplinary teams
- Demonstrated ability to handle and protect PHI in compliance with healthcare privacy and security standards
- Experience working within secured healthcare systems and accessing clinical platforms remotely
- Ability to work full-time (40 hours/week) during MST business hours (8:00 a.m. – 5:00 p.m.)
- Comfortable working remotely using personal or agency-provided equipment to access virtual desktop environments.
WE CONSIDER IT A BONUS IF YOU ALSO HAVE:
- Experience supporting enterprise-level workforce programs
- Understanding of rate card management and bill rate negotiations
- Experience in healthcare, financial services, or large corporate environments
- Experience with contract management/review
- Bachelor's Degree or equivalent combination of education and experience
JOB RESPONSIBILITIES:
- CM staff responsibilities include:
- Reaching out to members identified for transitional support.
- Scheduling appointments with members’ behavioral health treatment providers or Care Connections.
- Utilizing existing care management programs to provide ongoing member support.
- Documenting all member interactions, ensuring compliance with the job aide to contribute to HEDIS goals.
- Communicating with local leadership regarding any questions or concerns about the procedures.
WHAT WE OFFER:
- Competitive compensation package
- Weekly pay via Direct Deposit
- Medical, Dental & Vision available
- 401k options
WHY WORK WITH WALKER?
- Access to our top ranked team of recruiting and placement specialists
- Continuous, one-on-one support from a dedicated engagement manager
- Professional resume development and interview preparation
Contact our Recruiting Team today to experience the Walker Healthforce difference!
ABOUT US:
Walker Healthforce is known as the dominant force of performance, precision, expertise, and integrity in the healthcare consulting community! As a certified WMBE, we provide end-to-end healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including Fortune 100 firms nationwide. We are healthcare experts, we’re custom not commodity and we’ve been exceeding expectations for nearly 20 years. Join forces with us to experience unparalleled results today!
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
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