COMPANY: Chick-fil-A Bolingbrook
POSITION: Manager
STATUS: Full Time (35-45 hours/week)
AVAILABLE SHIFTS: Opening / Day / Afternoon / Closing
COMPENSATION: Up to $21.00/hour
LOCATION: 245 N. Weber Rd., Bolingbrook, IL, 60490
JOB CATEGORY: Management
Benefits:
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Health, Dental, and Vision Insurance
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401(k) Retirement Plans
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$2,500 Scholarship Opportunities
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Free Meals & Catering Discounts
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Cash Bonuses & Incentive Programs
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Flexible Scheduling
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Paid Training
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Tuition Assistance
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Sundays Off!
JOB SUMMARY: Chick-fil-A Bolingbrook is seeking talented, energetic, and enthusiastic individuals with a passion for service and leadership. As a Manager, you'll do more than lead a team — you'll gain valuable personal and professional experience through our paid 6-week in-restaurant training program. At Chick-fil-A, leadership is an opportunity, not just a job.
JOB REQUIREMENTS:
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Work 5–6 days per week, including Saturdays (Sundays always off)
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Can balance work and personal life, leaving personal business outside the restaurant while maintaining a healthy focus on business operations, team morale, and culture
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Demonstrate a strong capacity to grow, learn, and educate the team on new products, systems, and processes.
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Positively influence cleanliness, quality, & safety standards in food preparation & service areas in accordance with sanitary procedures and standards that meet or exceed all federal, state, & local regulatory guidelines.
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Perform in various positions such as production manager, service manager, point of sale manager, and manager on duty
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Maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for our guests and team members.
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Engage with guests by anticipating and responding to their needs through clear and pleasant communication.
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Implement decisions and strategic business objectives from the director team and the Owner/Operator.
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Ensure team members are consistently coached and motivated to follow all Chick-fil-A policies and procedures.
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Assist with shift management: breaks, communication, call-offs, discipline, reward & recognition.
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Conduct daily team huddles and shift setups to provide a goal, vision, and expectations for the day.
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Consistently coach and mentor team members on restaurant procedures and Chick-fil-A best practices.
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Empower, encourage and provide honest feedback to team members on a daily basis.
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Ensure all team members on shift are aware of the plan, goal, and vision for the day.
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Oversee team member contests and recognition during shifts.
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Ensure portions are correct and meet weight and presentation expectations.
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Protect the customer experience by ensuring packaging, food presentation and quality is top level.
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Ensure store is neat, clean, and organized at all times
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Be an advocate for improvement in speed, cleanliness, accuracy, and customer service.
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Appropriately handle customer requests and facilitate customer recovery
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Enforce disciplinary system and violations of the Team Member Policy Handbook.
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Optimize food cost and labor cost best practices and work to achieve constant, consistent improvement.
ESSENTIAL QUALIFICATIONS:
EDUCATION: High school graduate or equivalent. Additional education or experience in the hotel, restaurant, or quick-service industry is a plus.
EXPERIENCE: One year or more of prior experience in hospitality, retail, hotel, restaurant, or quick-service industry
ESSENTIAL FUNCTIONS:
Cash Handling: Frequently
Standing/Walking: Constantly
Sitting: Occasionally
Outdoor Work: Occasionally
Lifting:
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10 lbs or less: Constantly
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11–20 lbs: Constantly
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21–50 lbs: Frequently
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51–100 lbs: Occasionally
KEY ATTRIBUTES & QUALITIES:
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Teachable and growth-minded
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Commitment to providing REMARKABLE hospitality
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Team-first mentality
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“Guest first” service approach
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Works efficiently under pressure
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Effective communicator and multitasker
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Self-motivated and proactive
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Treats all individuals with dignity, honor, and respect
Leadership Characteristics:
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Character: Lives out Chick-fil-A values
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Chemistry: Servant leader with a team-focused attitude
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Competency: Problem solver committed to excellence
Chick-fil-A is one of the largest American fast food restaurant chains and the largest specializing in chicken sandwiches. The company is headquartered in College Park, Georgia. Chick-fil-A operates 2,861 restaurants, primarily in the United States.
Pay: $19.00 - $21.00 / hour
Benefits:
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Flexible schedule
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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401(k) matching
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Referral program
Job Type: fulltime
Schedule:
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8 hour shift
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10 hour shift
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Weekend availability
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Monday to Friday
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Holidays
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Day shift
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Night shift
Education: High school degree
Work location: On-site
